The property has received mixed reviews from guests. Some mentioned very poor air conditioning, dirty rooms, and unresponsive staff, with issues like extra charges during check-in and miscommunication about bookings. While a few guests enjoyed aspects like safety and the food, many highlighted cleanliness problems in the rooms and washrooms. Additionally, the location is quite deep in the city, which might be inconvenient for some. Overall, experiences seem largely negative regarding service and maintenance.