The property has received mixed reviews from guests. Some guests have praised the exceptional service provided by the staff, who were friendly, helpful and attentive. The rooms were clean, comfortable and well-equipped with modern amenities. The location of the property was also appreciated by guests, as it was close to major attractions and public transport. However, some guests have complained about the cleanliness of the rooms, with issues such as dirty bedsheets, unclean bathrooms and insects. Some guests also faced problems with the facilities, such as non-working TVs and geysers.