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You are booking hotel for more than 30 days
Review Of Hotel O Welcome Regency
Bassi, Bassi
User Ratings & Reviews
Important information that you need to know before you book!
- All
- COUPLE
- SOLO
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Guest Reviews
Very good
Rated 5.0 by raghunadh reddy . Couple Traveller . Mar 11, 2020
Nice stay, cooperative staff and good rooms, nice bath rooms.
Do you find this helpful?
Collection O Welcome Regency has replied on Mar 15, 2020
Hi, Raghunadh reddy! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, Rachit Read more
Nice room
Rated 5.0 by raghuveer singh . Solo Traveller . Mar 02, 2020
Nice room. Clean room. Bed was good
Do you find this helpful?
Collection O Welcome Regency has replied on Mar 04, 2020
Hey Raghuveer Singh, it's always good to See our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! Regards, Navneet Read more
Terrible
Rated 1.0 by Vikas Rajput . Solo Traveller . Aug 08, 2021
The location is too inside from the main airport road. They do not follow any hygiene standards, no COVID norms are followed at the hotel. The staff does not bother for your comfort. It took one hour for the check-in formalities as the staff was not available at the reception counter. He went outside to buy milk! They were not ready to take me in as I have paid online in advance. Finally, when they checked me in, the non-AC room was allocated to me with dampness smell and full of mosquitoes. The washroom window was broken, anyone can see you from outside while you are using the washroom. No amenities were available in the washroom. When I asked for an AC room, the attendant said, "You need to pay extra for AC. What was the non-sense? I have booked for AC room and slept the whole night in a non-AC room with mosquitoes.
Do you find this helpful?
Collection O Welcome Regency has replied on Aug 30, 2021
Hi, vikas! we are sorry for the inconvenience you had. Rest be assured, we will surely look into this matter to ensure it does not repeat. Regards, ivy Read more
Charged extra amount
Rated 1.0 by bhagwan Sahay kumawat . Couple Traveller . Aug 13, 2020
Charged extra amount by hotel
Do you find this helpful?
Collection O Welcome Regency has replied on Aug 18, 2020
Hi, Bhagwan! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Vishal Read more
Terrible
Rated 1.0 by Ravinder Kumar . Solo Traveller . Mar 16, 2020
I booked a room with breakfast. But wasn't give.
Do you find this helpful?
Collection O Welcome Regency has replied on Mar 18, 2020
Hi Ravinder, we're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Sakshi! Read more
Worst staff
Rated 1.0 by raghunadh reddy . Couple Traveller . Mar 13, 2020
Worst staff and hotel, power is not good in this hotel, there is no generator also for water bottle. They are costing too much price.
Do you find this helpful?
Collection O Welcome Regency has replied on Mar 16, 2020
Hi Raghunadh, we are extremely sorry that your experience did not match your expectations with us. This is on us and we would love to know how can we make it better for you. Please feel free to reach out to us over our direct contact handles. Regards, Shreya! Read more
