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Review Of Hotel Om Palace

Bani Park, Jaipur | 8 minutes walk to Jaipur Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    192 Ratings, 101 Reviews

    excellent
    19%
    very good
    17%
    average
    18%
    poor
    18%
    bad
    29%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 3
    • 5
    • 2
    • 1
    • 2
    • 2
    • 2
    • 1

    Rating Categories

    • Location3.2
    • Cleanliness2.4
    • Room2.8
    • Value For Money3.1
    • Facilities2.7
    • Hospitality3.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    This property is situated near the railway station, making it easy to locate and access nearby restaurants. Guests appreciate the friendly staff and budget-friendly rates. However, many have pointed out serious cleanliness issues, small rooms, and poor maintenance. Multiple reviews mention disappointing services, lack of hygiene, and inadequate facilities, including faulty TV and AC. Overall, guests seem divided on their experiences.

    Sort by:

    Positive first
    5.0

    Good

    arijit g.family

    Good Stay Clean Rooms....The receptionist's behaviour is very good...close to railway station

    Travel Month: Oct 2025

    Room: Deluxe Family Room

    2.0

    Poor Stay

    subhamay m.family

    Firstly location mismatch from MMT and hotel room and bathroom very unhygienic, tv not available in rooms ,room service very poor, overall experience very poor

    Travel Month: Jul 2025

    Room: Double Beds

    • user photos
    1.0

    Not recommended

    prince k.family

    Worst hotel in the Jaipur. I can’t recommend this hotel to anyone. Waste of money. Only location wise it’s good.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Family Air Conditioning

    2.0

    misinformation

    couple

    made to stay in some other nearby hotel on the pretext that it's their extension branch with a different hotel name. Room size was just 9ft x 9ft.... such a small toilet it's difficult to even turn around. TV was out of order. Heavy sound disturbance from adjacent rooms because of hopeless toilet ventilation.

    Travel Month: Jan 2025

    Room: Double Beds

    3.0

    Need to improve a lot

    vijay p.family

    I found the location of this hotel with the help of my bookings through google maps, it's really disappointing that the people are not supporting at all and the service staff including owner and reception people the worst for delivering hotel services point of view. Service is worst, they are not behaving as people are their getting rooms for free after all we paying lots of money for thes. Toilet are not conductive which ideally it should be they've to renovate all their rooms, restrooms and other services.

    Travel Month: Jan 2025

    Room: Deluxe Family Room

    3.0

    Average Stay

    manish k.

    Well the hotel was quite average, hygiene is the one of issues and there was issue of light as there was a low watt light bulb also tv wasn't working

    Travel Month: Dec 2024

    Room: Double Beds

    2.0

    Poor Stay

    abhishek b.couple

    Dear Team, I hope this message finds you well. I recently stayed at your hotel, and I would like to request a refund due to a significant discrepancy between the room I was provided and the images displayed. The room I was assigned did not resemble the photos shown in terms of size, furnishings, and overall condition. This was a key factor in my decision to book, and unfortunately, the actual room did not meet my expectations based on the representation. Could you please process a refund or assist me with an alternative solution? I am happy to provide any additional information or documentation as needed.

    Travel Month: Nov 2024

    Room: Double Beds

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    4.0

    Good Stay

    the m.

    0, 1 poor management and 1hours wasted off counter

    Travel Month: Nov 2024

    Room: Family Air Conditioning

    2.0

    Poor Stay

    family

    hotel was good and good cleaness, bathroom is small,and this hotel is not a family type, service was a good, this is a old property.

    Travel Month: Oct 2024

    Room: Deluxe Family Room

    1.0

    Terrible Stay

    uday.family

    Bathroom was too small and stinky🤢. we changed to another room but the situation was terrible. Even the doors was very dirty. The room was not cleaned after use. The pillow and blanket was also smelling very badly. I had a very bad experience 😰 in this hotel.

    Travel Month: Sep 2024

    Room: Deluxe Family Room

    4.0

    Good staff

    kanwar p.couple

    Very well staff and good maintenance. Easy check in and easily check out. Help full staff. Under a canteen

    Travel Month: Jul 2024

    Room: Deluxe Air Conditioning Room

    2.0

    Poor Stay

    susheel g.family

    Very poor service, landline not working, no room cleaning service, worst stay experience. Don't go for this.

    Travel Month: Nov 2023

    Room: Double Beds

    1.0

    Very dirty and horrible place

    mohd a.family

    Very dirty place. Receptionist is so rude did not even hi or any welcome word. Staff comes in shorts and vest. No drinking water facility was available. No wi-fi at place. Not suitable for couples. They rented the rooms for nigro. Whole night a lady was shouting and abusing someone on phone. Boys were coming with a girl every night there was a different girl. Charging socket and switches was damaged. Roof was damaged. There was no proper locking system from inside the room. The room was very unhygienic. There was no proper electricity maintenance. They allow unmarried couples so not good for family and married couples. Food taste was very bad. Dal was look like half water mixed. For whole night the main gate was open no security for people. Towel was look like used. Bed sheets and blankets was spreading smell of cigarettes and alcohol. Overall this place is horrible this is not a hotel this a house. Please don’t book this room if want to save your life.

    Travel Month: Aug 2023

    Room: Family Air Conditioning

    • user photos
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    • user photos
    • user photos
    1.0

    Bekar tha sab kuch

    kamal g.family

    Room ekdam bekar tha. Kuch bhi acha nah i tha. Room me safai bhi nah i thi. Toilet and bathroom bhi bhut chota tha. Bed bhi bhut chote the. Khuc bhi acha nah i tha

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Double Beds

    1.0

    Worst experience i ever had in my life

    satishchandra p.loyalty-iconbusiness

    Worst experience i ever had in my life i cannot express it we were not able to stay for 10 min pols do mot take booking

    Travel Month: Jun 2023

    Room: Deluxe Air Conditioning Room

    1.0

    Hotel om palace

    jangra r.family

    There are no cleaning, lack of electricity, very costly & not any similarities as says. Very bad experience of our trip in jaipur

    Travel Month: Jun 2023

    Room: Double Beds

    2.0

    Veer pour

    vinod c.family

    Room changing berry poor room receive karne ka tarika baht hi galat

    Travel Month: Mar 2023 (3-Night Stay)

    Room: Double Beds

    1.0

    Terrible Stay

    arnab.

    Make my trip is great but the hotel om palace jaipur is not good i book hotel om but i get sub-ham palace

    Travel Month: Mar 2023

    Room: Double Beds

    2.0

    Rooms are very bad.

    barun m.couple

    The property's rooms are like damanged and too small for a double bed room. Owner is not so good overall experience was so bad.

    Travel Month: Mar 2023

    Room: Double Beds

    1.0

    Terrible Stay

    zia u.

    Hi very horrible stay ever share this hotel for some one

    Travel Month: Mar 2023

    Room: Double Beds

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