First of all, this is not a 3 star hotel. Very bad. The room, wardrobe, pillow cover, table, chair all were unclean. We had to ask for towels and drinking water, it wasn't served initially. Most of the time nobody was available at the reception. Only two guys managing the hotel. The restaurant is for namesake, long menu but you hardly get 3-4 dishes. Takes a long time for service. the hotel is not even worth 1000 per night. Did not have toothpaste and toothbrush. Had to ask and wait for 10-15 mins for hot water. No lift, you have to climb 2 floors. The hotel is almost 1km from main road, you have to walk a steep slope for 10-12 mins every time. Not worth the money.
Hotel Oneness Palace has replied on Tue Jul 30 10:51:48 IST 2024
Hello sir you check in 11.30 pm, our restaurant time is 6 pm to 11 pm, you ordered food at 12 am and the cook is not available, but we offered 2-3 available food items,this is weekend and all rooms are ordered food and service that will be some time service is late Apologizes for that, and every room bathroom 15 ltr electric geyser he take 10 min for heating water, and you booked valley View room second floor mention on room detail so you know that things. Thank you for your valuable feedback.