The property's Location is convenient, with the mall road just a short walk away. While some guests found the rooms to be old and in need of maintenance, others appreciated the Cleanliness of the property. The Food & Dining was a mixed bag, with some guests praising the tasty and hygienic food, while others found it mediocre or even bad. However, the Staff was consistently praised for their friendly and helpful behavior. Overall, the property offers Value for money with affordable rates and great views from some of the rooms.
Location
The property's location was a highlight for many guests, with its proximity to the mall road being a major advantage. Some guests also appreciated the views from their rooms, which offered a glimpse of the hills and Kanchenjunga. However, a few guests found the property difficult to locate or access due to its distance from the main road.
Cleanliness
Many guests appreciated the cleanliness of the property, with some describing it as spotless and well-maintained. However, a few guests found the rooms or bathrooms to be dirty or in need of maintenance.
Food & Dining
The food and dining experience at the property received mixed reviews. Some guests found the food to be tasty and homely, while others found it to be mediocre or even bad. A few guests also mentioned that some items on the menu were not available at all times. However, some guests appreciated the affordable prices of the food.
Staff
The staff at the property received praise from many guests for their friendly and helpful behavior. Some guests also appreciated the prompt room service and the manager's willingness to accommodate their requests. However, a few guests found the staff to be rude or unresponsive.
Value for money
A few guests found the property to be a good value for money, with affordable prices for both lodging and food. However, some guests felt that the property was overpriced for the quality of amenities and services provided.