The property is located in the heart of Guwahati city, making it convenient for guests to access various tourist spots. The staff is polite and helpful, and the food quality is good. However, some guests have complained about the small and smelly rooms, lack of basic amenities like hot water and proper blankets, and cleanliness issues like dirty bedcovers and bathrooms. Some guests also found the room rates to be high compared to the quality of the property. Overall, the property has mixed reviews with both positive and negative feedback.