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Review Of Hotel Orchid Inn

Nondimedu, Ooty | 1.2 km drive to Government Rose Garden

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    3.3
    Good

    88 Ratings, 37 Reviews

    excellent
    15%
    very good
    40%
    average
    17%
    poor
    15%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 5
    • 3
    • 5
    • 5
    • 3
    • 3
    • 4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the spaciousness and friendly staff at this property, along with its budget-friendly appeal and good location, making it accessible to city spots. However, many reviews highlight concerns about cleanliness, maintenance, and availability of basic amenities like hot water and toiletries. Several guests also mentioned issues related to room service and rude behavior from the staff.

    Sort by:

    Positive first
    4.0

    nice room

    amal k.group

    nice room but not provided essential items like water,soap etc. Budget friendly room for group

    Travel Month: Sep 2025

    Room: Quadruple Room

    • user photos
    • user photos
    3.0

    Average Stay

    vasudevarao.family with 8 kids

    hotel cleaning is nice and hot water not available 24hr room boy not available some Times

    Travel Month: May 2025

    Room: Double Room

    4.0

    Good Stay

    trupti r.family with 2 kids

    Room is spacious and comfortable. The staff were incredibly friendly and helpful.

    Travel Month: May 2025

    Room: Double Room

    1.0

    Terrible Stay

    family with 2 kids

    Yes

    Travel Month: May 2025

    Room: Double Room

    2.0

    Poor Stay

    vaijinath.family with 2 kids

    1. When we went to this hotel, the hotel staff didn't behave well with us. 2. The room is not clean. 3.No car parking facilities. 4. There was a TV in the room, but not a single channel was recharged. 5.We repeatedly asked them to recharge, but they ignored it.

    Travel Month: May 2025

    Room: Double Room

    4.0

    Good stay

    mathari n.family with 2 kids

    Friendly staff, good and clean place, that too almost in a center for all access points. Friendly on pocket.

    Travel Month: May 2025

    Room: Double Room

    2.0

    Poor Stay

    rajakumar.

    During this peak season they must keep the parking location properly...from mail road to hotel they don't have path to go in..kept some sand bag to go inside...pathetic maintainance

    Travel Month: May 2025

    Room: Double Room

    1.0

    Terrible Stay

    jude a.family with 2 kids

    Experience we had in the orchid hotel was not satisfactory, rooms were not good enough for the amount we paid, even the rest rooms were not cleaned properly even we informed our arrival before itself, also the T. V was not having cable connection we stayed for 3 days , the only plus was heater we were able to get good hot water and all other are pathetic and we will rate only 1 Terrible and will not recommend to any one!

    Travel Month: May 2025

    Room: Quadruple Room

    1.0

    Terrible Stay

    dud s.family with 2 kids

    Room is very worst and dirty. Washroom is not at all good. Very difficult parking.

    Travel Month: May 2025 (3-Night Stay)

    Room: Quadruple Room

    3.0

    Our one day experience

    sebin j.group

    The hotel was okay for a short stay, but it had limited parking space and lacked proper hygiene. Don't expect high cleanliness standards or top-notch amenities.

    Travel Month: May 2025

    Room: Quadruple Room

    2.0

    Poor Stay

    ranjith p.family with 2 kids

    Lobby is clean and neat for the hotel staff. That was only the plus point I had seen. The person in charge of the hotel on the day was not in a pleasant mood to welcome their guest The room has a bad smell and the blanket was torn and untidy. In toilet there was no mug or bath shower. A TV was on the wall but remote worked like a ghost in room. Totally disappointed......

    Travel Month: May 2025

    Room: Double Room

    1.0

    Terrible Stay

    rajavarapu r.family with 2 kids

    No Ac, no fan, no hot water, not even supplied good and clean water, we have been waited both in evening and morning for normal water, worst service which I never had in my life, pls don't suggest this hotel to other customers...

    Travel Month: May 2025

    Room: Quadruple Room

    4.0

    Good Stay

    suhas b.family with 1 kid

    The property was well maintained. Food was not provided. Though it seemed a little stingy as it was closed and very interior.

    Travel Month: May 2025

    Room: Quadruple Room

    5.0

    location and staff

    pradyumna g.family with 2 kids

    Nice location of the property, easy to access the city and other parts. Good staff behaviour. Overall good experience.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Double Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    amit k.family with 3 kids

    Luggage you have to take yourself to room,also after 1 day they repair lights,also no hot water despite promise 7-10 am,also whenever you go to reception the reception boy try to hide not comfortably talk and always an excuse ,also no water ,no glass cleaning in room cleaning,I will give horrible but they provided quilt so I rated poor

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Double Room

    1.0

    worst experience

    meghana m.family

    Worst hotel no hot water and taps also not working good if we call to reception for any help they don’t even respond

    Travel Month: Apr 2025

    Room: Double Room

    1.0

    Terrible Stay

    rakesh t.

    Moisture in rooms, no hand wash, no towel, fungle in walls, spots on the bedsheet, bathroom was pathetic, charging point not working and many more. My money is totally wasted. I need refund my money. Don't hv pics

    Travel Month: Dec 2024

    Room: Double Room

    4.0

    Good Stay

    arun a.

    Good support from staff and the spacious room. But the bathroom should be in need of little more improvement as the toilet seat were slightly broken. Rest all is fine and good including the accessibility.

    Travel Month: Nov 2024

    Room: Double Room

    2.0

    Poor Stay

    jakeer.

    Worst experience with wash rooms

    Travel Month: Nov 2024

    Room: Quadruple Room

    3.0

    Average Stay

    binu a.

    Hot water is not available in the room, so you need to borrow from the nearby room. Otherwise, budget friendly.

    Travel Month: Nov 2024

    Room: Double Room

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