The property has mixed reviews from guests. Some guests found the location to be prime and the property well-maintained with friendly staff. However, some guests complained about the lack of basic amenities like a kettle or water bottle in the room, slow room service, and poor hygiene. Some guests also faced issues with non-functional facilities like wifi, swimming pool, and TV. The cleanliness of the rooms and linen was also a concern for some guests. Overall, the property has both positive and negative aspects.