The Location of the property is good and convenient. However, the Cleanliness of the property is a major concern as per the reviews. Guests have complained about dirty bathrooms, unclean rooms, and poor maintenance. The Room size is adequate, but some guests have reported issues with the availability of hot water and electricity. The staff behavior and service management have also been criticized. On the positive side, some guests have appreciated the helpfulness of the staff and the value for money. Overall, the property seems to have mixed reviews with major concerns around cleanliness and service management.
Location
The property's location was a highlight for many guests. It was conveniently located in the heart of Pahalgam town, making it easy for guests to access nearby attractions and amenities. Guests appreciated the stunning views of the snowcapped hillsides from their rooms. Some guests also mentioned that the property's location was peaceful and quiet, providing a relaxing atmosphere.
Cleanliness
Cleanliness was a top highlight for guests who stayed at the property. Guests appreciated the clean rooms and bathrooms, and some mentioned that the property was well-maintained. However, a few guests did mention that some bathroom fittings were not working properly.
Room
Guests appreciated the size and cleanliness of the rooms at the property. However, a few guests mentioned that the rooms were small and lacked certain amenities such as cupboards. One guest also mentioned that the backup generator only lit one bulb in the room.