The property is located in the heart of Pahalgam's main market, making it convenient for exploring the area. Guests appreciated the clean and comfortable rooms, as well as the attentive and friendly staff. However, some guests complained about the small size of the rooms and bathrooms, as well as the lack of amenities such as hot water and room service. The property's restaurant received mixed reviews, with some guests praising the food while others found it overpriced or of poor quality. Overall, the property's location and service were the key highlights.