The property is located in a good location and is well-maintained with good amenities. The staff is courteous and professional providing prompt service. The food is delicious with multiple varieties available. However, some guests have complained about poor service quality, unavailability of amenities like pool and gym, untrained staff, and smelly rooms. The basic rooms lack enough space for moving the wheelchair. The bathrooms are not maintained well, and there is no hot water in them. Some guests also complained about the bad smell in the rooms.