The property is located near the starting point of Vaishno Devi Yatra, making it convenient for pilgrims. Guests appreciated the courteous and helpful staff, clean and spacious rooms, and hot water availability. The property also offers pick-up and drop-off services. However, some guests complained about the cleanliness of the rooms, food quality, and maintenance issues like leaky taps and non-functional ACs. Overall, the property is suitable for budget-conscious travelers looking for a convenient location and basic amenities.