The property is located near the bus and railway station, making it convenient for travelers. However, guests have reported issues with cleanliness, including dirty bathrooms, dusty rooms, and cockroaches. Some guests also complained about the lack of basic amenities such as soap and hot water. The staff behavior was mixed, with some being polite and helpful while others were rude and money-minded. The property is suitable for budget stays, but not recommended for families or those seeking a comfortable and hygienic stay.