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You are booking hotel for more than 30 days
Main road, Ranchi | 1.7 km drive to Nucleus Mall
218 Ratings, 132 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property for its central location in Ranchi, making it convenient for business and leisure. The staff has been noted for being polite and helpful, with decent room service. However, many reviews highlighted issues like poor cleanliness, lack of amenities, and inconsistent food quality. Room sizes are often mentioned as too small, impacting overall comfort.
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Never Book this hotel
Unpleasant smell all the time,no corporation from staff. Restriction on approx everything.bad room service.
Room: Deluxe Room
Bad Arrangement in Hotel
All matter no good information and hotel arrange ment bad ‘ no supporting staff and cooperation and mom parking but photo to space hotel and all information wrong
Room: Executive Room
Average Stay
we stayed three nights as per hotel check timings in and check out. But you charged us for Four days, we asked hotel for it, their reply was asking the site for refund. our check in time was approx 8.00 pm DTD 16/05/2025 and check out time was 11.00 am on 19/05/2025. as per hotel check in and check out timings it is only three nights. so MMT should return one day charge. now MMT has to decide how our experience should be. Already done today morning
Room: Deluxe Room
Hotel Pearl
Thankyou for the review,as per the booking it was the booking from the site so,any changes you need to connect to mmt Regards Hotel Pearl
Excellent Stay
Good room and bed full comfortable room serves full on time i am plan for next time on going super roon no words to explain my feelings about this hotal
Room: Deluxe Room
review
All is good related to staff and their service. Friendly staff behaviour from all the staff . Good hygiene maintain
Room: Deluxe Room
Terrible Stay
Room conditions are poor. Sockets are open. Toilet water was leaking. Very poor food quality and very poor eating arrangements. Electric switches are not working properly. Poor arrangement for luggage keeping. Will never stay again.
Room: Executive Room
Hotel Pearl has replied on Sat Dec 28 16:58:34 IST 2024
Dear Mr Ram Singh, We sincerely apologize for the issues you encountered during your stay. Your feedback is important to us, and we will address the concerns regarding room conditions, food quality, and other facilities to ensure improvements. We regret that your experience did not meet expectations and hope to have the opportunity to better serve you in the future.
Poor Stay
Hotel room was too small. Blanket was not available. Bedsheet was not cleaned properly. Bathroom was clean.
Room: Deluxe Room
Hotel Pearl has replied on Wed Nov 27 16:24:55 IST 2024
Dear Mr Devesh Kumar, Thank you for your feedback. We apologize for the issues you faced with the room size, bedding, and cleanliness. We're glad to hear the bathroom met your expectations, and we will address the other concerns to improve your future experience.
Poor.
Food and service very bad. And vied. And pillo. Very bad and service. Very slow.
Room: Deluxe Room
Hotel Pearl has replied on Wed Nov 13 18:05:27 IST 2024
Dear Mr Shany Kumar, We’re truly sorry to hear about your experience. Your feedback is important to us, and we apologize for not meeting your expectations in terms of food, service, and amenities. We will address your concerns with our team to ensure improvements. We hope to have the opportunity to serve you better in the future.
best for couple
Best for couple. room service is good.🥰
Room: Deluxe Room
Hotel Pearl has replied on Tue Sep 10 17:04:32 IST 2024
Dear Mr Md Aman, Thank you for your positive review! We’re delighted to hear that you enjoyed the room service and found the hotel ideal for couples. We look forward to welcoming you back!
Highly not recommended
Horrible service. Ac remotes not functinong. Tv card was not recharged. Hard pillows. Food came after 1. 5 hrs from the order placed that too also after 4 reminders
Room: Executive Room
Hotel Pearl has replied on Tue Jul 23 16:45:58 IST 2024
Dear Mr Sourav Das, We're genuinely sorry to hear about your experience. Your feedback matters to us, and we apologize for falling short of your expectations. We hope you give us another chance soon, so we can share a more positive experience.
Poor Stay
Food and cleanliness was not good. Plus we were not even given a brush and toothpaste to wash our mouth in the morning.
Room: Deluxe Room
Hotel Pearl has replied on Tue Jul 23 16:53:47 IST 2024
Dear Mr Md Iqbal, We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed.We hope to have the chance to welcome you back again.
Average Stay
soloLocation is ok but there is no window in bathroom and room, conjusted room, but behaviour is good.
Room: Deluxe Room
Hotel Pearl has replied on Tue Jul 23 16:50:47 IST 2024
Dear Mr Rakesh Agarwal, Thank you for taking the time to give us a review. We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
Excellent Stay
good experience good service good behaviour
Room: Deluxe Room
Hotel Pearl has replied on Thu Jun 13 17:03:44 IST 2024
Dear Md. Jashim Ahamd, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!
Worst stay eve
Horrible experience, first of all that hotel is infested by cockroaches, rooms are decent but there is no hot water facility. And the worst part of my stay was the hotel manager is very rude and arrogant and doesn't know that he is in the hospitality business. I stayed here for 3nights 4 days, i can say that i can make these judgements that it's not a good place to stay at all. There are many other hotels in ranchi offering similar prices.
Room: Deluxe Room
Hotel Pearl has replied on Tue May 21 16:18:51 IST 2024
Dear Mr Chaitanya Prasheel, Thank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations. Your concerns will be addressed with our team to ensure that such incidents are not repeated. we hope to regain your trust on a future visit.
Terrible Stay
Service was very poor it was a very bad experience for me to stay there. Hotel staff are asking for money even though the charges are already paid by me
Room: Deluxe Room
Hotel Pearl has replied on Sat Mar 30 23:15:33 IST 2024
SIR THE EXTRA CHARGES WHERE ASKED AS YOU HAD CHECKED IN AT 8 AM IN THE MORNING AS YOUR BOOKING WAS FROM 12 SO,EARLY CHECK IN WAS BEEN CHARGED TO YOU
Good food & well behaved and clean to the satisfection.
businessExcellence in stay in main business area. Clean & well hospitality is the great part of their basic moto.
Room: Executive Room
Hotel Pearl has replied on Tue May 21 16:20:28 IST 2024
Dear Mr Joydip Paul, Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.
Poor quality of hotel
Poor quality of food and not maintained besic hygiene. Room and bathroom was not cleaned, found dust in bed, bath room hand wash not available, bad quality of pilo, using sponz sheet with cover, used blanket cover given to customers. Lastly my booking was including breakfast but they have added breakfast bill. After discussing it was corrected.
Room: Deluxe Room
Hotel Pearl has replied on Mon Feb 05 19:13:32 IST 2024
Dear Guest, Greetings from HOTEL PEARL ! Thank you for sharing your concern areas with us. I am truly disturb to hear your experience at our property. I have already discussed the laid down services with concern departments. Hope you will not mar your impression about us because of one visit and give us an opportunity to serve you better. The team and I will be looking forward to seeing you. Warm Regards HOTEL PEARL
Terrible Stay
Not worth to stay. Poor room service
Room: Executive Room
Hotel Pearl has replied on Sat Dec 30 16:58:04 IST 2023
Dear Guest, Greetings from HOTEL PEARL ! Thank you for sharing your concern areas with us. I am truly disturb to hear your experience at our property. I have already discussed the laid down services with concern departments. Hope you will not mar your impression about us because of one visit and give us an opportunity to serve you better. The team and I will be looking forward to seeing you. Warm Regards HOTEL PEARL
1 star hotel
Highly compact rooms, dirty bedsheets and blanket. Below avg pillows, bathroom exhaust fan was not working. 21 inch tv was too small. Saw in one room 2 couples were allowed. Hotel reception staff was having attitude issues. But canteen staff were responsive. Thanks for providing jain food. Highly priced 2300 for amenities given
Room: Deluxe Room
Hotel Pearl has replied on Sat Dec 02 10:06:39 IST 2023
Dear Guest, Greetings from HOTEL PEARL! Thank you for sharing your valuable feedback with us. We regret to hear about your experience with us. Hope you can treat it as an isolated incident and give us another opportunity to serve you better during your next visit. Looking forward to seeing you again. Warm Regards HOTEL PEARL
Good Stay
Location and service is good for stay. I haven't take food so, not review about that. Overall, it is fine.
Room: Deluxe Room
Hotel Pearl has replied on Mon Oct 23 21:12:34 IST 2023
Dear Guest, Greetings from HOTEL PEARL! Thank you for sharing your valuable feedback with us. We regret to hear about your experience with us. Hope you can treat it as an isolated incident and give us another opportunity to serve you better during your next visit. Looking forward to seeing you again. Warm Regards HOTEL PEARL
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