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Review Of HOTEL PLANET FOUR

Rao Colony, Lonavala | 3 km drive to Lonavala Lake Waterfall

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.6
    Very Good

    713 Ratings, 339 Reviews

    excellent
    34%
    very good
    36%
    average
    17%
    poor
    7%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 4
    • 4
    • 5
    • 3
    • 3
    • 2
    • 4
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.5
    • Room4.4
    • Value For Money3.7
    • Food3.6
    • Security3.8
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    Reviews Summary

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    This property enjoys a prime location near the railway station and bus stand, making it convenient for travelers. Guests appreciate the well-maintained rooms and helpful staff. However, there are some concerns regarding cleanliness, with reports of unwashed bedding, and inconsistent room services. The absence of basic amenities like toiletries and slow food service have also been highlighted.

    Sort by:

    Positive first
    4.0

    Location

    vinay b.couple

    It was a good stay, we have gone to this place second time. Location is good near the city.

    Travel Month: Oct 2025

    Room: Premium Room

    5.0

    nice stay

    santosh p.family with 2 kids

    well maintained rooms, location is good. close to bus stand and railway station. nice restaurants nearby

    Travel Month: Sep 2025

    Room: Superior Room

    2.0

    Not Satu

    alton r.family with 1 kid

    The location is good. But overall hotel and rooms are not maintained. Bedsheet and pillow covers were stinking. I had booked premium room but A/C wasn't working, and when I highlighted this the staff said we don't have another premium room and suggested me to shift in normal room for which i refused. At last with no option i had to stay in same room where i paid for premium room but got service or normal room. And they dint adjust any amount as well. I need assistance from MMT

    Travel Month: Sep 2025

    Room: Premium Room

    4.0

    Good Stay

    naved a.couple

    The overall stay and staf behaviour was good but the blanket was dirty. we reached just 25 mins before the checking time but they are not allowing us to check in even before 20 25 mins

    Travel Month: Sep 2025

    Room: Superior Room

    2.0

    poor service..

    bhavik k.family

    no one picks up this phone..and no 1 even will call u back... cleaning is not done on time..there is no guarantee for hot water , i wanted towels for which i had to climb down to reception as they didn't provided new one and no 1 was receiving the call for service. tv was not working...god know how they have certificate of mmt goibibo on desk...don't go there

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Superior Room

    2.0

    Poor Stay

    susanta k.family with 2 kids

    AC &. The TV was not working, the cleaning was not as good as expected Hot water was not available at the time of check in. they rectify on next day .

    Travel Month: Aug 2025

    Room: Family Room

    3.0

    Average Stay

    shamsuzama u.

    food not trying, location v good, facility average

    Travel Month: Aug 2025

    Room: Superior Room

    4.0

    Good Stay

    family with 1 kid

    overall good experience but late check in allow at 1:00 pm. room is not clean in check in time . staff is not available in reception counter. electricity problem is there hot water is not available all the time. lastly they allow to us their room for changing is good things.combo room is available for reasonable price overall good stay.

    Travel Month: Aug 2025

    Room: Family Room|Superior Room

    1.0

    bad i suggest not go for that hotal

    alpesh p.family

    staff is not helpful.. room service is not good . hot water is not available.room is very strict smele.light issue is continuously two day .

    Travel Month: Aug 2025

    Room: Family Room

    • user photos
    3.0

    Average Stay

    ashish r.family with 1 kid

    Location is great near station and marker. Cleaness is poor.

    Travel Month: Aug 2025

    Room: Premium Room

    5.0

    Excellent Stay

    shekhar j.

    Its good to stay,nit and clean with good staff.

    Travel Month: Aug 2025

    Room: Superior Room

    5.0

    lovely memories

    anis k.family with 2 kids

    Very beautiful place and my experience is so lovely i will bi repeat my trip with us

    Travel Month: Aug 2025

    Room: Superior Room

    4.0

    Good Stay

    e k.solo

    good hotel within budget but they have to improve amenities like air conditioning and tv etc..

    Travel Month: Aug 2025

    Room: Superior Room

    5.0

    Excellent Stay

    couple

    Good service, respect, ,well good response. everything is fine, but food charges are little high asper quantity they gave. Quality is good

    Travel Month: Aug 2025

    Room: Family Room

    • user photos
    5.0

    Great place in area

    shahrukhmiya k.family

    Great place this is a very beautiful place cleaning best staff behaviour best near railway station

    Travel Month: Aug 2025

    Room: Family Room

    1.0

    Terrible Stay

    raj p.family

    The hotel service is very bad. When we go to check in, they keep us waiting for a long time. When we order something for the room, they don't provide the service quickly. The person sitting at the reception desk has a very bad personality and talks badly to everyone. The room is very bad. The tower brush inside the room and they don't give us any of the things that are mentioned.

    Travel Month: Jul 2025

    Room: Superior Room

    4.0

    Good Stay

    shubham a.family

    it was good experience to stay there room was clean services was also good. good experience it was good experience to stay there room was clean services was also good. good experience

    Travel Month: Jul 2025

    Room: Premium Room

    1.0

    Terrible Stay

    krishnamurthy k.

    1.Pillow covers were not washed 2. Bed covers and bed spread were also not washed 3. ⁠No dustbin for the room 4. ⁠there were no doormat to come outside the bathroom 5. ⁠inspite of requesting many number of times ,toiletries were not provided 6. ⁠the kettle for coffee was not in proper condition

    Travel Month: Jul 2025

    Room: Superior Room

    1.0

    Stay in lonawala

    krishnamurthy k.couple

    Very sorry, I will not recommend this place for anyone. The pillows and bedsheets were all stinking, very poor maintenance. They had assured in their description while booking, they will give dental kit, toiletries, in spite of repeated request, they never bothered to give. The kettles for water was also in bad shape

    Travel Month: Jul 2025

    Room: Superior Room

    1.0

    Terrible Stay

    amit l.group

    So the hotel gave us a room where it's telephone wasn't working to contact the reception, TV was not operational, AC was leaking. After an hour of complaints, they agreed to shift the rooms. That room had a smell of hookah all over it meaning they didn't bother to clear it out before handing it to a guest. The new room's basin was blocked so that needed to be cleared. The new room's TV was on but their cable recharge was due so that took another 2 hours. They claim that RO water is free but it's filter was non operational so had to pay for water as well and it wasn't even bisleri but a cheap knock off. I know MMT isn't responsible for the experience but this is another instance where their ratings are absolute bull crap. So I'll not be booking with them again. Booking com is so much better only for the fact of no prepayment at all where as here you need to pay before that last day and even earlier in some cases

    Travel Month: Jul 2025

    Room: Superior Room

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