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Review Of HOTEL PLATINUM

Park Street Area, Kolkata | 3 km drive to US Embassy Kolkata

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.4
    Good

    329 Ratings, 156 Reviews

    excellent
    23%
    very good
    31%
    average
    20%
    poor
    11%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 5
    • 4
    • 1
    • 2
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.5
    • Room3.6
    • Value For Money3.2
    • Food2.5
    • Security3.3
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    Reviews Summary

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    The property boasts a prime location, close to eateries and shopping options, making it convenient for travelers. However, guests frequently mention issues with cleanliness, unhelpful staff, and poor maintenance of facilities like bathrooms and lifts. While some reviewers found rooms to be satisfactory, others reported strong odors, pests, and inadequate service. Although the staff is often polite, service consistency remains a concern, especially regarding timely housekeeping and meal availability.

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