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Review Of Hotel Pondichery

Central Pondicherry, Pondicherry | 5 minutes walk to French Colony, Pondicherry

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    582 Ratings, 356 Reviews

    excellent
    22%
    very good
    34%
    average
    21%
    poor
    11%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 4
    • 1
    • 3
    • 3
    • 2
    • 4
    • 4
    • 1

    Rating Categories

    • Location4.2
    • Cleanliness3.6
    • Room3.7
    • Value For Money3.2
    • Food3.1
    • Security3.5
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property scores high on location, being just a short walk from the rock beach and major attractions. Guests appreciate the spacious and clean rooms. However, there have been consistent mentions of poor service, especially in relation to housekeeping and breakfast quality. Limited parking and lack of basic amenities can be concerns for some visitors.

    Sort by:

    Positive first
    2.0

    Poor Stay

    pragati g.family

    There was no room service. The AC was not working to get it corrected. We had to wait for the entire day and only at 11 PM in the night. Did they take care of the situation and extra bed was given, but without a blanket, the breakfast was also an issue where they only bought breakfast for two people, whereas our accommodation was for three. The staff is not very hospitable . They are route to their customers and don't provide solutions, but rather ask us to manage.

    Travel Month: Aug 2025

    Room: Executive Ac Room

    4.0

    Good Stay

    lakshmanan m.family with 1 kid

    Hospitality was good. Old Property. Need Renovation. Limited Parking Space. Walkable distance to Pondy Marina Beach.

    Travel Month: May 2025

    Room: Deluxe Triple Bed Room

    • user photos
    • user photos
    • user photos
    1.0

    Worst stay at hotel pondichery.

    jyoti r.loyalty-iconfamily

    Bar was temporarily closed, no room service, basic things like toothpaste shampoo soaps are not available. Even not given after asking. Breakfast was delayed and given at 9:15 after 4 calls to reception. It's terrible staying here after paying 9k per day. Even breakfast is just taken from another hotel and given in thali.

    Travel Month: Dec 2024

    Room: Deluxe Triple Bed Room

    4.0

    Spacious & near rock beach

    ranjith a.group

    Very near to rock beach. Location is a great advantage. Spacious rooms. We didn't expect much so we were not dissatisfied

    Travel Month: Aug 2024

    Room: Super Deluxe Four Bedroom

    1.0

    Terrible Stay

    raghavan p.family

    It’s really worst experience as the hotel couldn’t manage the sudden rainfall. Parking flooded and room not maintained properly.

    Travel Month: Aug 2024

    Room: Executive Ac Room

    3.0

    Average Stay

    manjunath s.

    Ambience was good, however we could find lot of cockroaches. Rest room would have maintained properly

    Travel Month: Jan 2024

    Room: Super Deluxe Four Bedroom

    3.0

    Currently renovation. Good. But not best.

    vignesh n.couple

    Hotel is located in primary location near to beach and french colony or temple. Easily accessible from beach but rooms are being renovated recently. So some items are missing. Breakfast is brought from outaide that too limited. A2b hotel mini tiffen rate will be around 150max. But they charged 1200 extra for room with breakfast. But only 2 adult. So rooms with breakfast is waste here. Apart from breakfast. Their rooms were neat and clean. Some items were missing like tissues or toilet paper etc. But worth for money and location.

    Travel Month: Jan 2024

    Room: Executive Ac Room

    2.0

    Avoid this hotel

    gaurav d.family

    The only good thing about this hotel is its proximity to promenade and it is at a good location. Rooms are not clean, broken items in the washroom. No housekeeping, they won't come even after you call them multiple times. Your request will fall on deaf ears. Not worth the rate that we paid for one executive ac room.

    Travel Month: Jan 2024

    Room: Executive Ac Room

    2.0

    Below average

    vishal k.family

    Cleanliness is fine and walking distance from rock beach. The hotel does not have it's own restaurant for food service at room. Too many mosquitoes in the rooms

    Travel Month: Jan 2024

    Room: Executive Ac Room

    5.0

    Memorable moments

    sakthivel k.group

    We spent New Year’s Eve in hotel Pondicherry and it was a fantastic experience . The rooms are extremely neat and clean, and the staffs are very nice . There are no restrictions for staying, so it was an excellent stay filled with memorable moments ♥️♥️🥳

    Travel Month: Dec 2023

    Room: Super Deluxe Four Bedroom

    3.0

    Not worth for the price paid.

    dialine t.family

    Poor service. Rooms not well maintained, cockroaches, tiny insects, dirty curtains, stained bedcover

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Executive Ac Room

    • user photos
    • user photos
    • user photos
    3.0

    Average - overall

    mohan p.loyalty-icon

    No room service, not worth what we paid for room. Not sure how make-my trip will recommend. It’s not worth it.

    Travel Month: Sep 2023

    Room: Executive Ac Room

    1.0

    Worst experience

    subhankar d.family

    Did not get check in. Makemytrip cancel-led my booking without informing me. Hotelier shared the email sent by make my trip to cancel my booking. I will sue make my trip at consumer court for harrasment. Hotel was cancel-led even after full payment. My money was parked illegally by make my trip for 2 days and i was not provided service as promised. I was cheated by make my trip and harassed even after knowing that there is an infant and elderly in the trip.

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Deluxe Triple Bed Room

    5.0

    Review for hotel pondicherry

    raghavan p.couple

    Hotel faculties are good. But please ensure to have some veg restaurant. Hotel house keeping service is excellent.

    Travel Month: Aug 2023

    Room: Executive Ac Room

    4.0

    Good Stay

    dimpi d.loyalty-iconfamily

    Surprisingly the room was very spacious. We booked the family room gore 4 adults. Bathroom was also ok. They provided only basic amenities like medimix soap n clinic plus shampoo sachet and drinking water with tea, coffee, milk, sugar sachets along with water heater. As we visited during holiday weekend, the room rent was high.

    Travel Month: Aug 2023

    Room: Super Deluxe Four Bedroom

    1.0

    Poor poor poor

    sanjay k.loyalty-iconfamily

    Poor facility no cold water to drink had to ask for tea coffee cups even a spoon small room no room service no food. Don't dare to stay here.

    Travel Month: Aug 2023

    Room: Executive Ac Room

    2.0

    Booked room not provided

    saravanan s.group

    We have booked an executive room for 4+1, however we have provided 3+2 room since we have changed the date. This was really surprising, the change of date was accepted by makemy trip and got confirmation. How can we be responsible. We have paid appx 1500 extra. Pls arrange for the refund

    Travel Month: Jul 2023

    Room: Super Deluxe Four Bedroom

    4.0

    Large spacious rooms

    edward p.loyalty-iconcouple

    The room was excellent, the hotel is located as stated about 3 mins walk from the promenade, this hotel also has its own parking, the staff are friendly and respectful. If a kettle and tea bags are added to the room, it would be perfect.

    Travel Month: Jun 2023

    Room: Executive Ac Room

    1.0

    Worst experience @ hotel

    linto b.family

    Booked for family and they provided food only for adults and not for children. I asked them if there is delay i can go out but they asked to stay till food come form some other hotel. No proper car parking facility. I and as per the i parked the car near the road they told me. I at night due to rain the street was flooded and my car also got impacted. Your the security and hotel team did not inform or did anything when i went at morning to take car it was flooded with water. A complete mess up and no responsibility from hotel and management. Also at night the life area inside the hotel was flooded with water. A very bad experience for me and family.

    Travel Month: Jul 2023

    Room: Deluxe Triple Bed Room

    5.0

    It was an amazing experience with the stay

    sathish s.group

    It was an amazing experience with the stay and the facility have the required amenities for the safest stay

    Travel Month: Jun 2023

    Room: Super Deluxe Four Bedroom

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