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Review Of Hotel Pratap Heights

Lalpur, Ranchi | 1.2 km drive to Nucleus Mall

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    94 Ratings, 32 Reviews

    excellent
    22%
    very good
    24%
    average
    21%
    poor
    16%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 4
    • 5
    • 5
    • 2
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness4.0
    • Value For Money2.6
    • Food3.2
    • Facilities2.3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the prime location and friendly staff at this property, highlighting its potential for comfortable stays. However, many reviews express concerns over cleanliness, with issues like dirty linens, untidy bathrooms, and food quality. While some find the service satisfactory, others report rude staff and poor maintenance. Overall, the experience seems to vary significantly among guests.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    sonu k.business

    very bad service provided by this hotel i never ever suggest any person to stay here.

    Travel Month: Oct 2025

    Room: Deluxe Non Ac Room

    5.0

    Comfortable stay

    ayush s.solo

    It's was very good and comfortable value for money and staffs were also very friendly

    Travel Month: Oct 2025

    Room: Deluxe Non Ac Room

    2.0

    Title: Worst Stay Experience Ever

    swati s.couple

    Very disappointing stay! No taste in food, blankets were too dirty, and bathroom locks were not working. Totally unhygienic and poorly maintained place.

    Travel Month: Oct 2025

    Room: Deluxe Ac Room

    5.0

    very nice awesome

    amit g.family

    very nice fantastic wao experience ok good bht acha acha tha bht acha tha .

    Travel Month: Oct 2025

    Room: Deluxe Ac Room

    5.0

    Excellent Stay

    raj k.group

    comfortable stay and staff is also nice and helpful . also provided good food

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Ac Room

    5.0

    good stay

    ramesh k.couple

    Accha laga stay karke, sab kuch accha tha , room pasand nhi aane pe new room change krke dia , nice stay

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Ac Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    gautam g.family with 1 kid

    The room is not good, I have booked for 200 sqft AC delux from 22nd bt it's not assigned as per expectation

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe Ac Room

    4.0

    Good for office going purpuse.

    niraj k.business

    Good for office going purpuse. Net is ok, staff and food is ok. All location is near by this hotels

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Deluxe Ac Room

    Hotel Pratap Heights has replied on Tue Mar 11 11:05:04 IST 2025

    thank you sir for the review we hope you enjoyed our hospitality , hope to see you again .

    2.0

    Pratap heights ranchi review

    harish b.business

    Our experience was terrible, bed sheets, linen, pillows, pillow covers, towels everything was dirty. We have to insist the staff to change everything. There was no hot water in the bathroom. We were booked on room + breakfast, however this hotel doesn’t even have a restaurant. Booking through mm t was misleading.

    Travel Month: Dec 2024

    Room: Deluxe Ac Room

    Hotel Pratap Heights has replied on Tue Mar 11 12:24:50 IST 2025

    we are very sorry that you faced such problems in our property,we hope you don't face such problems next time . thank you for your feedback.

    1.0

    Terrible Stay

    gourav p.loyalty-icon

    Terrible stay with terrible staff. Should never visit with family. All bedsheets are stinking

    Travel Month: Nov 2024

    Room: Deluxe Ac Room

    Hotel Pratap Heights has replied on Tue Mar 11 12:28:58 IST 2025

    we are so sorry that you faced such problems in our property ,we hope you don't face such problems in your next vist ,thank you for your valuable feedback

    2.0

    Poor experience

    abraham e.loyalty-iconfamily

    Toilet not flashed by previous usage. We flashed it before usage Room corner dirty. Cocoraches roaming in room Room common area was dirty.

    Travel Month: Nov 2024

    Room: Deluxe Non Ac Room (Hourly)

    • user photos
    • user photos

    Hotel Pratap Heights has replied on Tue Mar 11 12:30:34 IST 2025

    we are so sorry that you faced such problems in your vist in our hotel we hope you don't face such problem in your next stay ,thank you for your valuable feedback.

    2.0

    Uncleanliness

    saksham s.couple

    Bedsheet and pillow covers, blankets are not cleaned and they didn’t have the new ones to replace. Washroom flush also not working

    Travel Month: Oct 2024

    Room: Deluxe Ac Room

    Hotel Pratap Heights has replied on Tue Mar 11 12:32:14 IST 2025

    we are so sorry that you faced such problems in our hotel , we hope you will not face such problems in your next vist , thank you for your valuable review

    4.0

    Good Stay

    tanmay s.

    The room was clean and no issues in stay.

    Travel Month: Oct 2024

    Room: Deluxe Ac Room

    Hotel Pratap Heights has replied on Tue Mar 11 12:33:31 IST 2025

    thank you sir for the review you gave us it means a alot to us we hope to see you again in our hotel .

    4.0

    Good plac

    aman k.loyalty-iconcouple

    It's a good stay and staff 's behaviour was pretty good. I think this is a great place in ranchi at a prime location.

    Travel Month: Oct 2024

    Room: Deluxe Ac Room

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    Hotel Pratap Heights has replied on Tue Mar 11 11:10:58 IST 2025

    than you for your valuable review sir hope you enjoyed the stay with us , hope to see you again

    4.0

    Good Stay

    shashi s.loyalty-icon

    Nice hotel with premium service quality

    Travel Month: Aug 2024

    Room: Deluxe Ac Room

    2.0

    Poor Stay

    prashant k.business

    I booked an ac deluxe room. The hotel is located in a narrow lane. The bed sheet and pillow covers were dirty, the geyser didn't work. The 'free breakfast' was of very poor quality. Four puris, watery alu sabzi, and a cup of tea. Blanket and its cover were not clean and a strong foul odour was coming from the bed. It was a terrible stay ! i feel myself duped by this hotel.

    Travel Month: Aug 2024

    Room: Deluxe Ac Room

    2.0

    Poor Stay

    deep p.

    The hotel rooms were dirty , bedsheets , pillow , towel all these things were very dirty at the time of check in as if they don’t even changed the covers after previous guest checked out . The staff also added extra cost of water bottles which they have not given also

    Travel Month: Jun 2024

    Room: Deluxe Ac Room

    2.0

    Poor Stay

    piyush v.

    This hotel is not so good.

    Travel Month: Jun 2024

    Room: Deluxe Ac Room

    2.0

    Poor Stay

    akansha l.family

    The staff wasn’t corporative they were rude and they used to be drunk every night and they fight with their guest too. Their wifi wasn’t working first they gave us a small room which we didn’t book after arguing they gave us a large room which we booked their don’t have a restaurant area in pratap heights instead they get food from pratap residency but the food was good

    Travel Month: Jun 2024

    Room: Deluxe Ac Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    ashish s.

    Stay was comfortable, staff was good, little cleanliness problem there was a cockroach in room otherwise everything is fine.

    Travel Month: May 2024

    Room: Deluxe Non Ac Room

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