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COUPLE
FAMILY
BUSINESS
SOLO
3.0
Good
22 User Reviews and 61 Ratings
Location3.2
Cleanliness4
Value for Money2.8
Food3.3
Amenities2.4
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Guest Reviews
Honest staffs
Rated 5.0 by KK Hembram . Couple Traveller . Apr 26, 2023
Couple friendly hotel. Cooperative staffs
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Hotel Pratap Heights has replied on Apr 29, 2023
Thank you sir,
hope to see you soon at our hotel
hotel pratap heights
opposite westside mall
lalpur ranchi Read more
Good Stay
Rated 4.0 by Tanmay Shandilya . Oct 31, 2024
The room was clean and no issues in stay.
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Good plac
Rated 4.0 by Aman Kumar . Couple Traveller . Oct 18, 2024
It's a good stay and staff 's behaviour was pretty good. I think this is a great place in ranchi at a prime location.
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Good Stay
Rated 4.0 by shashi shekhar verma . Aug 30, 2024
Nice hotel with premium service quality
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Everything is a good
Rated 4.0 by Ajitpal Singh . Business Traveller . May 03, 2024
This property is very good, the staff here is good. The room is quite fine, bedsheet, blanket etc. Everything is very good, the only drawback is their washroom, the water in it backs up. And there are a lot of things wrong. If we talk about ac cooling makes very well.
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Average Stay
Rated 3.0 by Ashish Singh . May 11, 2024
Stay was comfortable, staff was good, little cleanliness problem there was a cockroach in room otherwise everything is fine.
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Average Stay
Rated 3.0 by Rathin Roy . Mar 30, 2024
Hotel room is good, spacious but room service is terrible
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Hotel Pratap Heights has replied on Apr 27, 2024
Thank you sir for the rating you gave us and we are so unhappy to hear that you faced such problems we will insure that it won’t happen again Read more
Average Stay
Rated 3.0 by Mamoon Mohammad . Mar 20, 2024
The overall experience was ok but the only concern was that the bedsheet and towel weren't clean enough.
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Hotel Pratap Heights has replied on Apr 27, 2024
Thank you sir for the rating we will look towards to the problem Read more
Cleanness
Rated 3.0 by Vikash Singh . Couple Traveller . Aug 16, 2023
book karne pe 12:00 pm se pahle entry nahi hoga, 11:49 am bhi hai fir bhi, fir 12:30 pm lagega room clean karne mein, staff behavior jayda acha nahi tha, cleaning rating 5 out of 10.
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Hotel Pratap Heights has replied on Oct 24, 2023
Sorry for the inconvenience you faced sir we will look after the problem you faced in our property hope we will surely satisfy you next time .
Thank you for your generous review
Hotel pratap heights Read more
Staf behavior
Rated 3.0 by Vikash Singh . Couple Traveller . Jun 06, 2023
staf behavior not friendly and not helpful jitni baar jao bass paise he manenge or room service naam ki bhi koi chiz hoti hai wo bilkul nahi hai ...🙃 but hotel is good ..
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Hotel Pratap Heights has replied on Oct 24, 2023
We are so sorry for the behaviour of our staff and we will look forward to the problems you faced at our hotel and correct them hope we fully satisfy you next time you visit us
Hotel pratap heights Read more
Uncleanliness
Rated 2.0 by Saksham Singh . Couple Traveller . Nov 10, 2024
Bedsheet and pillow covers, blankets are not cleaned and they didn’t have the new ones to replace. Washroom flush also not working
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Poor Stay
Rated 2.0 by Prashant Kumar Roy . Business Traveller . Aug 07, 2024
I booked an ac deluxe room. The hotel is located in a narrow lane. The bed sheet and pillow covers were dirty, the geyser didn't work. The 'free breakfast' was of very poor quality. Four puris, watery alu sabzi, and a cup of tea. Blanket and its cover were not clean and a strong foul odour was coming from the bed. It was a terrible stay !
i feel myself duped by this hotel.
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Poor Stay
Rated 2.0 by Deep Panda . Jun 22, 2024
The hotel rooms were dirty , bedsheets , pillow , towel all these things were very dirty at the time of check in as if they don’t even changed the covers after previous guest checked out . The staff also added extra cost of water bottles which they have not given also
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Poor Stay
Rated 2.0 by Piyush Verma . Jun 12, 2024
This hotel is not so good.
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Poor Stay
Rated 2.0 by Akansha Lakra . Family Traveller . Jun 05, 2024
The staff wasn’t corporative they were rude and they used to be drunk every night and they fight with their guest too. Their wifi wasn’t working first they gave us a small room which we didn’t book after arguing they gave us a large room which we booked their don’t have a restaurant area in pratap heights instead they get food from pratap residency but the food was good
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Poor Stay
Rated 2.0 by Mohammad Touffique . May 05, 2023
Property owner did not provided tv after asking him so many times. When i asked for my breakfast then he was not sure to provide breakfast then i did my breakfast outside.
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Hotel Pratap Heights has replied on Oct 24, 2023
So sorry to hear this we will surely look after this and make sure everything is fine next time you visit us
Thanking you
Hotel pratap heights Read more
Terrible Stay
Rated 1.0 by Gourav Pal . Nov 19, 2024
Terrible stay with terrible staff. Should never visit with family. All bedsheets are stinking
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Terrible Stay
Rated 1.0 by pushpum kumar . Apr 25, 2024
Food is not available, bringing from other place which is very bad. No soaps in bathroom or anything else, bedsheets are not clean.
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Hotel Pratap Heights has replied on Apr 27, 2024
Sorry to hear this sir that you faced such problems in our hotel we will ensure it won’t happen again . Read more
Terrible Stay
Rated 1.0 by Koushik Maji . Feb 09, 2024
Bad-sheet was so dusty, blanket was smelling like a pig, worst experience, i don't how can mm t don't check the hotels before on-boarding them
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Hotel Pratap Heights has replied on Apr 27, 2024
Sorry to hear about your trouble sir hope this won’t happen again Read more
Terrible Stay
Rated 1.0 by Vikash Singh . Family Traveller . Jan 04, 2024
Ghatiya hotel or service. Ease khrab hotel ranchi me kahi nhi hai bed se lekar bathroom or service kuchh v thik nhi hai
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Hotel Pratap Heights has replied on Apr 27, 2024
Sorry to hear this sir that you are not happy with our service hope we give you a good stay next time Read more