The property boasts a great location, just a short walk from the Botanical Garden and the main market, making it convenient for sightseeing. Guests appreciate the polite and cooperative staff, with special mentions of excellent service from individuals like the reception manager. The food also receives positive feedback for its taste and reasonable pricing, while the in-house vegetarian restaurant is a highlight. However, there are significant concerns regarding cleanliness, room maintenance, and inconsistent hot water availability, especially in the evenings. Overall, it's seen as a budget-friendly option for travelers who prioritize location and decent service.