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Review Of Hotel Preethi Palace0123401234

Bombay Kist, Ooty | 1.2 km drive to Government Rose Garden

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    573 Ratings, 451 Reviews

    excellent
    13%
    very good
    30%
    average
    29%
    poor
    17%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 5
    • 5
    • 4
    • 2
    • 5
    • 4
    • 5
    • 1

    Rating Categories

    • Location4.2
    • Cleanliness3.3
    • Room3.3
    • Food3.3
    • Hospitality3.3
    • Value For Money3.4
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    Review Summary

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    The property boasts a great location, just a short walk from the Botanical Garden and the main market, making it convenient for sightseeing. Guests appreciate the polite and cooperative staff, with special mentions of excellent service from individuals like the reception manager. The food also receives positive feedback for its taste and reasonable pricing, while the in-house vegetarian restaurant is a highlight. However, there are significant concerns regarding cleanliness, room maintenance, and inconsistent hot water availability, especially in the evenings. Overall, it's seen as a budget-friendly option for travelers who prioritize location and decent service.

    Sort by:

    Positive first
    5.0

    NICE LOCATION. ENJOYED OUR STAY.

    sanjay g.family with 1 kid

    NICE LOCATION. VERY NEAR TO THE BOTANICAL GARDEN AND OTHER TOURIST PLACES. STAFF IS VERY POLITE AND SUPPORTIVE. WE WOULD LIKE TO APPRECIATE Mr. SHIVANAND, THE RECEPTION MANAGER, FOR HIS COOPERATION. FOOD IS ALSO VERY DELICIOUS AND THE RATES ARE ALSO NOMINAL. WE ENJOYED OUR STAY.

    Travel Month: Jun 2025

    Room: Four Bedded

    Hotel Preethi Palace has replied on Sat Jun 21 13:40:29 IST 2025

    Dear Sanjay Govil, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.

    4.0

    Good Stay

    kishore s.

    Food is good...walkable distance to botanical garden....over all its good...

    Travel Month: Apr 2025

    Room: Standard Room

    Hotel Preethi Palace

    Dear kishore sanapala, Thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again.

    2.0

    Poor Service. No lift upto 2nd floor. Rooms not good.

    family

    No lift upto 2nd floor. You have to climb up to 2nd floor & then take a lift. Service very poor. Rooms not good. Not worth the money paid.

    Travel Month: Apr 2025

    Room: Standard Room

    Hotel Preethi Palace has replied on Tue Apr 22 17:02:24 IST 2025

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    1.0

    Terrible Stay

    vivek a.family

    Really very disappointed

    Travel Month: Dec 2024

    Room: Standard Room

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    Hotel Preethi Palace has replied on Mon Feb 10 12:57:10 IST 2025

    Dear ,Vivek annamalaiThank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.

    1.0

    Poor wrist

    manoj k.family

    Hotel rooms are very dirty and not properly cleaned, as per the price it’s is not worth. I suggest not to prefer

    Travel Month: Aug 2024

    Room: Standard Room

    Hotel Preethi Palace has replied on Tue Aug 20 17:58:05 IST 2024

    Dear Guest, Thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards,

    3.0

    Nightmare at preeti palace, ooty

    sukumar.solo

    Location is good so also food. But no lift service from g/floor, stressful for sr. Citizens. Besides, we had a teribble experience at the time of check-out, when our members were detained at the reception and was alleged of broken stool at dressing table. In fact, the said stool in room no, 312 was never used. It is apparent that the stool was already broken and was not attended to change or repair. It was very unfortunate that they tried to level l the charge on the visitors who were over 65 years' old. However, the manager took a stock of the situation and let us leave the hotel. We never experienced such humiliation.

    Travel Month: May 2024

    Room: Standard Room

    Hotel Preethi Palace has replied on Thu Jul 18 15:42:52 IST 2024

    Dear Sukumar Mondal, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    2.0

    Poor Stay

    yugandhara n.

    Not done. Bad service u provide us.

    Travel Month: Apr 2024

    Room: Four Bedded

    Hotel Preethi Palace has replied on Tue May 07 20:27:58 IST 2024

    Dear Sir, Kindly explain which service got dissatisfied you,which we can improve .

    5.0

    Excellent Stay

    manjunath s.

    Hotel is excellent, clean, staffs are very cooperative. 18 years back i stayed in the same lodge.

    Travel Month: Mar 2024

    Room: Super Deluxe

    Hotel Preethi Palace has replied on Tue Apr 02 14:48:59 IST 2024

    Dear Manjunath, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    2.0

    Will not recommend

    sriganesh s.family

    Tv not working properly. Bed was not in good condition. Water facility should be available in each floor. Cost is high for the allotted room

    Travel Month: Mar 2024

    Room: Standard Room

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    Hotel Preethi Palace has replied on Thu Jul 18 15:43:40 IST 2024

    Dear SRIGANESH SHANMUGAM, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    3.0

    Average Stay

    kandasamy.couple

    Not bad, no lift service as we are senior citizens, even we stayed three days no house keeping, no change of towels etc.

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Standard Room

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    Hotel Preethi Palace has replied on Thu Jul 18 15:44:34 IST 2024

    Dear kandasamy govindasamy, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    3.0

    Average Stay

    sidram k.

    First of all when i see a hotel online it shows very net and clean but actually when we checked-in it was in unpleasant condition the bedsheets were and duo covers was not good enough cleaned and the bathroom was in horrible condition then we have to pay more to get another room and the other room was also in same condition and the next day the breakfast was limited which wasn't mentioned on while booking also the food wasn't really good.

    Travel Month: Feb 2024

    Room: Standard Room

    Hotel Preethi Palace has replied on Thu Feb 29 17:43:00 IST 2024

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    2.0

    Poor experience

    dhanyaraj c.family

    After entering the room found out that tv and telephone were not working and then after informing they repaired it in front of us. They should have checked all this before our arrival itself. Hot water facility is not available properly. They say it’s available 5-10 in the morning and 8-9 in the night but it’s hardly available during the mentioned time and also not that hot. Since ooty is a very cool place water should have been very hot and blankets should have been provided without us asking for it. Also, room service is very delayed. They come up after 2-3 calls only and if they don’t have any staff for room service then they don’t answer the calls and if they do answer they just say today no room service as there’s no staff available. The building structure is very confusing. In 6th floor the room number starts with 4 and there’s lift facility only from 2nd floor to the 6th floor. If your room is in 6th floor then you can use the lift to reach till 2nd floor only and after that you need to use the stairs to get to ground floor.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Premium Room

    • user photos
    • user photos
    3.0

    Average Stay

    venkateswaran e.family

    The rooms in the hotel were big and beautiful. But the downside is that the bathroom is not properly cleaned. Also, in my opinion, heaters are needed in the rooms as it is very cold here. Overall this hotel seems to be suitable for a middle class family.

    Travel Month: Sep 2023

    Room: Premium

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    5.0

    Nice

    c v.family

    Good accommodation and food also nice but not provide non veg it is better to provide non veg because tourists are came from different areas and different religious. It is better to provide food for all with delicious.

    Travel Month: Oct 2023

    Room: Super Deluxe

    Hotel Preethi Palace has replied on Mon Feb 10 12:55:26 IST 2025

    Dear Guest,C V Siva Kumar Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.

    1.0

    P

    shivashankar m.family

    No proper parking parking is too away from hotel and no lift facility for all floors, they are not provide for complimentary bf, only single idli wada they given for complimentary

    Travel Month: Aug 2023

    Room: Standard Room

    2.0

    Poor Stay

    jagan m.

    Hotel near to tourist places, but room maintenance not good, also we faced some issues with amenities, there is no 24/7 hot water availability, every time we need to call to reception to turn on the heater that is too wrose.

    Travel Month: Aug 2023

    Room: Super Deluxe

    4.0

    Very nice and budget friendly stay

    venkat l.loyalty-iconfamily

    Very nice stay, near to centre, staff behaviour very good, restaurant is very good, food is very very nice.

    Travel Month: Aug 2023

    Room: Premium

    1.0

    Very bad experience

    satish h.

    Rooms no clean, bathroom flushes not working, breakfast is very bad, one idli, very small qty pongal.

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Standard Room

    4.0

    Very nice in budget friendly stay

    venkat l.loyalty-iconfamily

    Staff behaviour very nice, helped in picking our luggage, breakfast is worth and very tasty. Liked our stay

    Travel Month: Aug 2023

    Room: Standard Room

    3.0

    Expectations not met as per specifications

    rambabu p.business

    Room allotted at the entry was not lookrative and the bushes are side-by the windows at thesecondfloor. They were little rigid for room change despite of room availability. Our stay was completely during weekdays and weekends. Overall not satisfactory as per the specifications. Need to be more attentive while allocating the rooms and brief discussion is required. My suggestion to visitors: please check the rooms before occupying. Thank you

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Standard Room

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