The property has received mixed reviews from guests. Some guests had a pleasant stay and appreciated the courteous staff and comfortable rooms. However, many guests complained about poor maintenance, unclean rooms, and lack of basic amenities like hot water, towels, and toiletries. Some guests also faced issues with early check-in and were disappointed with the overall service. The property's location and restaurant received positive feedback, but the cleanliness and hygiene standards were a major concern for many guests.