The property is located near the railway station and has a prime location. Guests appreciated the staff's behavior and the quality of food. However, the cleanliness of the property was a major concern for most guests. The rooms were dirty, and the washrooms were unhygienic. Some guests also faced issues with the availability of hot water. The property needs to improve its housekeeping services and maintain better hygiene standards. Overall, the property's location and staff behavior were the key highlights.