The property is located near Taj Mahal and Red Fort, making it a convenient choice for tourists. Guests appreciated the cooperative and understanding staff. However, many guests complained about the poor maintenance of the rooms, including dirty bedsheets, non-functional ACs, and broken windows. Some guests also faced issues with the cleanliness of the bathrooms and the slow service. The food was found to be expensive, but the location was considered good. Overall, the property has mixed reviews with both positive and negative aspects.