very poor response.if we touch in detail
1. No hot water in geyser
2. Tata sky subscription not available
3.AC not able to operate
4.Toilet not functioning
5.Buffet no there
6.Fooda for Kids below 5years is chargeable and not acceptable
7.ordering food inside room for kids claims chargeable which is not ok.
8.only one dental kit was available
9.No floor mats were available
10.overall not a good hotel.not gud for family No hot water, no floor mats no dental kits,paid amount for food but kids below 5years saying food chargeable,AC not able to make low or High,no buffet,no mutton food menu,no professionals
Hotel Presidency Kempegowda Bangalore Airport has replied on Sat Jun 21 12:20:54 IST 2025
"Dear valued guest,
Thank you for sharing your detailed feedback about your recent stay with us. We apologize for the inconvenience and disappointment caused by the issues you faced, including our all departments
We understand that these issues compromised your overall experience, and we're truly sorry for the shortcomings. We will take your feedback seriously and work on improving these areas.
If you'd like to discuss further or provide more details, please feel free to contact us. We value your feedback and look forward to serving you better in the future.
Best regards,
Binod Mahato
Operation manager