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You are booking hotel for more than 30 days
Thane West, Thane | 2.4 km drive to Talao Pali Lake
38 Ratings, 10 Reviews
Last 10 Customer Ratings (Latest First)
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excellent stay and great service highly recommend hotal experience
Best hotel, good service, I am very happy my experience, excellent highly recommend one time visit .
Room: Super Deluxe Room
Poor hotel and service
Property Location is good, But the rates of the room are not suited. I find damage bathroom accessories and no one care for repair or give alternative option. insects(very small insects) were there, after complaining no solution.
Room: Deluxe Room
Terrible Stay
Very Very Poor services.. I will never recommend anyone to saty in this Hotel. My breakfast is included in my Hotel booking.. They waited me for 2 hours from 8 am to 10 am ..for breakfast only.. if we order food also, then they keep you waiting for hours.. even Rooms are not clean, especially bathroom.. bed sheets are smelling. not a good experience in this Hotel.
Room: Deluxe Room
Breakfast issue
Charged for breakfast and not provided full breakfast only single item , prices are too high , hotel not as per price range
Room: Deluxe Room
HOTEL PRESTIGE RESIDENCY has replied on Wed Jun 25 12:25:57 IST 2025
Dear Mr. Shivam Chauhan, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the breakfast service. We understand how important a fulfilling meal is to start the day and regret that we did not meet your expectations in this regard. Please note that your comments have been taken seriously and shared with the concerned team to ensure such issues are addressed and improved upon immediately. We are also reviewing our breakfast offerings and pricing to ensure better value for our guests. We truly value your input, and we hope you will consider giving us another opportunity to serve you better in the future. Warm regards, Akash
Poor experience.
The hotel didn’t have any power backup when the power was gone. The lift was very compact. Also the AC of our room was not working..
Room: EXECUTIVE ROOM
HOTEL PRESTIGE RESIDENCY has replied on Wed Jun 25 12:26:51 IST 2025
Dear Guest, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience caused during your stay. We deeply regret the issues you faced regarding the power backup, air conditioning, and lift comfort. This is certainly not the experience we strive to provide our guests. Please be assured that we have taken your comments seriously and are actively working on improvements to our backup systems and in-room facilities to ensure better comfort and reliability. We truly value your input as it helps us improve, and we hope to have the opportunity to welcome you again for a much-improved experience. Warm regards, HOTEL PRESTIGE RESIDENCY
Great Experience
Very clean, well maintained, good food and friendly staff. It’s Budget friendly and worth it. Love it
Room: Deluxe Room
HOTEL PRESTIGE RESIDENCY has replied on Mon May 19 12:31:02 IST 2025
Dear Mr. Gayen, Thank you so much for your fantastic review and 5-star rating! We’re delighted to hear that you enjoyed the cleanliness, food, and friendly service during your stay. It’s great to know that you found our hotel budget-friendly and worth it. Your kind words truly motivate our entire team to keep delivering the best experience to our guests. We look forward to welcoming you back soon for another great stay! Warm regards, HOTEL KABIR
Pathetic management at the hotel
groupAC was not functioning in my room. Despite several requests my room was not changed. The management was very rude and rigid about not making any amendments
Room: Super Deluxe Room
HOTEL PRESTIGE RESIDENCY has replied on Wed Jun 25 12:27:45 IST 2025
Dear Mr. Sunny Lakhani, Thank you for your feedback, and we sincerely apologize for the unpleasant experience during your stay. We are truly sorry to hear about the issue with the air conditioning and, more importantly, the response you received from our team. This is not the level of service we aim to provide. Your concerns have been shared with the management team, and appropriate action is being taken to ensure better guest support and responsiveness moving forward. We genuinely regret the inconvenience caused and appreciate you bringing this to our attention. We hope to have the opportunity to serve you better in the future. Warm regards, HOTEL PRESTIGE RESIDENCY
Good Stay
The stay was good and the staff is very cooperative and polite. Good place to stay. Food is ok i would give rating as 4/5 as there is a scope for improvement
Room: Deluxe Room
HOTEL PRESTIGE RESIDENCY has replied on Mon May 19 12:31:43 IST 2025
Dear Mr. Mungekar, Thank you for taking the time to share your feedback and for your kind words about our cooperative and polite staff. We’re glad to hear that you had a good stay with us. We appreciate your honest comments about the food and understand there is always room for improvement. Your feedback will help us enhance our services for future guests. We look forward to welcoming you back soon for an even better experience. Warm regards, HOTEL KABIR
Average Stay
the rooms are ok but the problem with my room was the lift in front of my room and the noise was coming…..
Room: Suite Room With Bathtub
HOTEL PRESTIGE RESIDENCY has replied on Mon May 19 12:32:38 IST 2025
Dear Ms. Parimal, Thank you for sharing your feedback about your recent stay with us. We’re glad you found the rooms satisfactory but sincerely apologize for the disturbance caused by the noise from the lift near your room. We understand how this could affect your comfort, and we regret the inconvenience. Please be assured that we are reviewing our room assignments and soundproofing measures to improve our guests’ experience. We appreciate your comments and hope to have the opportunity to welcome you again for a more peaceful stay. Warm regards, HOTEL PRESTIGE RESIDENCY
horrible
No proper breakfast no proper lounge area and no specific demarcation for the hotel , no proper ventilation to the room and no proper food charged 1000 per day for couple
Room: Deluxe Room
HOTEL PRESTIGE RESIDENCY has replied on Wed Jun 25 12:28:37 IST 2025
Dear Ms. Aruna Naik, Thank you for sharing your feedback, and we are truly sorry to hear about your disappointing experience. We sincerely apologize for the inconvenience caused regarding the breakfast, room ventilation, and overall facilities. Your comments have been taken seriously, and we are already in the process of reviewing and improving our services to ensure better comfort and value for our guests. Please be assured that your feedback has been shared with the concerned departments, and necessary corrective measures will be taken. We hope you will consider giving us another chance in the future to offer you a much-improved experience. Warm regards, HOTEL PRESTIGE RESIDENCY
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