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Review Of Hotel Prime Residency

Mandvi, Mumbai | 2.8 km drive to Bombay Hospital & Medical Research Centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.4
    Average

    275 Ratings, 152 Reviews

    excellent
    11%
    very good
    15%
    average
    16%
    poor
    21%
    bad
    36%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 3
    • 4
    • 3
    • 3
    • 2
    • 5
    • 3
    • 1

    Rating Categories

    • Location2.5
    • Cleanliness2.8
    • Room3.1
    • Value For Money2.5
    • Food2.2
    • Security2.6
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property boasts a friendly and cooperative staff, with some guests appreciating the cleanliness and decent service. Its location near Masjid Bunder station is a plus for those looking to explore. However, many reviews highlight issues with room size, bathroom cleanliness, and inadequate amenities. Guests also faced complaints about food quality and a lack of basic services, impacting overall experiences.

    Sort by:

    Positive first
    4.0

    Good Stay

    sadiya t.solo

    I had a very pleasant 3-night stay at this hotel. It struck a great balance between comfort, service, and value. Service: Staff were always friendly and eager to help. Check-in was quick, and they even upgraded me to a room with a view for free. Housekeeping was consistent and respectful of privacy. Room: My room was spacious and clean, with a very comfortable bed.

    Travel Month: Oct 2025

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    abhijith k.solo

    Property situated only 2 km from csmt station.Bath room was not clean, broken toilet cover , broken bathroom sealing. Room was okay

    Travel Month: Oct 2025

    Room: Premium

    2.0

    "Worst Hotel Experience Ever

    abhishek k.family

    I visited this hotel with my father, and my experience was extremely disappointing. As soon as we entered the room, we noticed there was no fan, there were a lot of mosquitoes, and the room was very dirty. The pillows, bed sheets, and blankets had a terrible smell and were in unhygienic condition. When I went to take a bath, I was shocked to find dirt and insects floating in the bucket water absolutely disgusting. When we informed the reception about these issues, the boy at the counter said that their hotel is good and they would not change the room. The bathroom was dirty and unpleasant, and the whole room felt very uncomfortable. inside the hotel, it felt unsafe and unpleasant. I will never book this hotel again, and I would not recommend it to anyone. This was a very bad experience.

    Travel Month: Aug 2025

    Room: Deluxe

    5.0

    excellent service

    shahid s.solo

    amazing hotel great location good staff gaygsusvisgshisbsiveisbisbisbsibdudvidbdj

    Travel Month: Jul 2025

    Room: Deluxe

    1.0

    terrible experience

    ganesh k.solo

    The worst place to stay for traveller. It meant for others . rooms & location was not much. never ever book with complementary breakfast. they just give roadside foo The worst place to stay for traveller. It meant for others . rooms & location was not much. never ever book with complementary breakfast. they just give roadside food

    Travel Month: Jul 2025

    Room: Premium

    1.0

    so bedly never 😭 booking again

    saliz s.family with 2 kids

    i order non veg food they give vegetables and i request them to change but they didn't listen to then i didn't get dinner and lunch then breakfast is also very poor... i spent extra money for food around RS 800

    Travel Month: Jun 2025

    Room: Deluxe

    • user photos
    1.0

    this much is last experience , because we are experience very very negative

    muhammed n.business

    Everything is terrible , because service and room clean is very very poor... we r don’t Back this hotel room..

    Travel Month: May 2025

    Room: Deluxe

    1.0

    Terrible Stay

    rahul s.family with 2 kids

    The hotel is located in very congested area, the connecting road is one way we have to walk through Hotel almost 500 m from the main road, the reception person presenting himself the manager, his mouth was full of tobacco, not unable to speak and explain about the Room category, which I have booked as I have booked the deluxe room, please show the room. The room was thinking AC was not working. There is water leakage from AC. Too many mosquitoes inside the room cleaning was not done. We have to ask for water kettle kit that he denied that this service has been stopped. Somehow we tried to settle down and he came with his assistant and asked us to allow him to block his washroom with bad towel due to rain outside and rain get overflow and water can accommodate it inside the room, so I ask him for for that he charge me extra 700 and the room was on third floor. The second room bed was too messy, full of dirt and stain spot There is a smoking smell inside the room Somehow we get settled down in the morning when I went to the reception, ask for breakfast so well. Manager informed me that my breakfast is not included in the plan when I have shown him payment on which he mentioned that his system is not working and it has been Updated in AP plan, not in CP plan. Almost half an hour argument agreed to provide breakfast and very angry way, I was having to catch, so we left the breakfast and left the hotel. I can be request. MakeMyTrip do not mention so many facilities which was not available or first check with the partner Hotel then only advertise hotel in your website.

    Travel Month: May 2025

    Room: Deluxe

    1.0

    Worst stay ever

    rk k.business

    Too hard to locate the hotel, No transportation, Charging for water as well which should be complimentary, walls of room are not good , room is smelling badly, AC not working properly, TV also not working properly Also whatever amenities are mentioned in description none of them are actually provided

    Travel Month: May 2025

    Room: Deluxe

    3.0

    Average Stay

    family

    The staff of the hotel are very rude in nature and the hygiene is totally bad. The staff always argue with the guests

    Travel Month: Apr 2025

    Room: Deluxe

    1.0

    Terrible Stay

    jonty j.

    5

    Travel Month: Apr 2025

    Room: Deluxe

    4.0

    Review for hotel prime residency

    koustav b.solo

    Hotel Prime Residency. good nice experience.good cleaning.good staff behavior.near from Masjid Station

    Travel Month: Mar 2025

    Room: Deluxe

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    2.0

    Poor Stay

    sameer s.solo

    Room was very small in size and the TV connection not working. As there is no ventilation facility available so it's feel saffocation.

    Travel Month: Mar 2025

    Room: Deluxe

    1.0

    Terrible Stay

    abu s.solo

    Unfortunately the hotel didn’t allow me to stay because I have not confirmed in advance that I am coming although I have already paid which seems not good enough for confirmation. MakeMyTrip does not have any option for remedy as well. MakeMyTrip and Prime residency both have let me down.

    Travel Month: Feb 2025

    Room: Deluxe

    1.0

    Terrible choice with family

    suhel p.loyalty-iconfamily with 2 kids

    Mentioned at the time of booking that they’ll provide mineral water, but they were given Aqua guard water. On the name of toiletries they’ve provided only soap (medimix small) & shampoo (1 rs sachet). Very poor for cleanliness. We got bedding set with many stains & also somewhere torn. In the toilet only 1 light. Really very terrible for family, if you’re traveling solo it’s ok who are ok to walking & travel. No taxi comes inside you need to go outside only. All staffs are good but they need to upgrade their hotel.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Premium

    • user photos
    • user photos
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    1.0

    Highly disappointed

    numan s.family

    The hotel was completely unhygienic, cockroaches were roaming around and the washroom did not have much of a space. Have opted in and paid for breakfast but unfortunately the hotel doesn't have the provision to survey breakfast. Completely disappointed with this and highly not recommended to anyone.

    Travel Month: Feb 2025

    Room: Deluxe

    2.0

    Poor Stay

    sameena p.

    The room is very congested & the washroom is very dirty. Ac not working properly. Very bad experience

    Travel Month: Feb 2025

    Room: Deluxe

    1.0

    over charges

    harshit c.couple

    extra pay rs 800 overcharged?..

    Travel Month: Dec 2024

    Room: Deluxe

    • user photos
    1.0

    Terrible Stay

    sindhan r.

    One of worst experience i ever had. Dirty room, dirty bathroom. Please don't choose this hotel

    Travel Month: Jan 2025

    Room: Premium

    3.0

    Average Stay

    anand d.

    Budget was average but rooms are literally smaller and the location is also terrible.

    Travel Month: Jan 2025

    Room: Deluxe

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