The hotel is located in very congested area, the connecting road is one way we have to walk through Hotel almost 500 m from the main road, the reception person presenting himself the manager, his mouth was full of tobacco, not unable to speak and explain about the Room category, which I have booked as I have booked the deluxe room, please show the room. The room was thinking AC was not working. There is water leakage from AC. Too many mosquitoes inside the room cleaning was not done. We have to ask for water kettle kit that he denied that this service has been stopped. Somehow we tried to settle down and he came with his assistant and asked us to allow him to block his washroom with bad towel due to rain outside and rain get overflow and water can accommodate it inside the room, so I ask him for for that he charge me extra 700 and the room was on third floor. The second room bed was too messy, full of dirt and stain spot
There is a smoking smell inside the room Somehow we get settled down in the morning when I went to the reception, ask for breakfast so well. Manager informed me that my breakfast is not included in the plan when I have shown him payment on which he mentioned that his system is not working and it has been Updated in AP plan, not in CP plan. Almost half an hour argument agreed to provide breakfast and very angry way, I was having to catch, so we left the breakfast and left the hotel. I can be request. MakeMyTrip do not mention so many facilities which was not available or first check with the partner Hotel then only advertise hotel in your website.