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Review Of Hotel Purulia Inn

Purulia, Purulia

    User Rating & Reviews

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    3.8
    Very Good

    53 Ratings, 28 Reviews

    excellent
    34%
    very good
    34%
    average
    13%
    poor
    11%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 4
    • 5
    • 4
    • 3
    • 2
    • 4
    • 5
    • 5

    Rating Categories

    • Cleanliness2.9
    • Room2.3
    • Value For Money1.9
    • Facilities2.8
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    Reviews Summary

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    The property boasts a central location in the city, close to both sides of Purulia, making it convenient for guests. The staff are noted for their polite behavior and prompt service. Food quality receives praise, with a rooftop cafe offering snacks. However, there are consistent complaints about AC issues and maintenance in normal rooms, along with some hygiene concerns. Overall, guests find it an affordable option with decent amenities but suggest improvements in service and room upkeep.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    preeti s.solo

    Everything was good. The food, ambience, cleanliness and the conduct of the staff.

    Travel Month: Jun 2025

    Room: Standard AC Double

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    2.0

    Poor Stay

    tanmay k.

    Bad service. Room AC wasn't working.

    Travel Month: Apr 2025

    Room: Standard AC Double

    Hotel Purulia Inn has replied on Fri May 02 13:04:15 IST 2025

    Thank you for sharing your feedback about your recent stay with us. We apologize sincerely for the poor service and the issue with your room's air conditioning. We're deeply disappointed to hear that we fell short of your expectations, and we want to assure you that we're taking immediate action to address these issues. We'll investigate the matter and take necessary steps to prevent such incidents in the future. If you could kindly provide us with more details about your stay, such as the dates and room number, we'll make sure to look into this further. Once again, we apologize for the inconvenience and distress caused. We hope you'll give us another chance to serve you better in the future.

    4.0

    Purulia Inn 4/

    aritra a.family

    well, firstly the good side..1. the location , in proper city, equidistant from both sides of purulia; 2. the behaviour of the staffs & their quick and constant attendance to our calls ; 3. the food, the food is highly recommended from the hotel itself, moreover they have a cafe on the rooftop, you can try for snacks if you wish, 4. the pricing is quite in range, much more affordable than the contemporary ones. Not to mention the bad side, but one constructive criticism is that the deluxe room was perfect, but the normal rooms need a lil bit more care and maintenance , they should not be neglected in the hygiene part, the washrooms are good, there are geysers, it can be better tho..still I'd recommend this to anyone who are willing to come, in this price this is more than enough, 4/5 easily..I'll visit again someday...Wishing the best ✨️

    Travel Month: Mar 2025

    Room: Non AC Double|Standard AC Double

    Hotel Purulia Inn has replied on Fri May 02 13:00:24 IST 2025

    We're absolutely delighted to hear that you had a wonderful stay with us! Thank you for taking the time to share your thoughtful feedback. We're thrilled that you appreciated our convenient location, the warm hospitality of our staff, and the quality of our food. Our rooftop cafe is indeed a hidden gem, and we're glad you enjoyed it! Regarding your constructive criticism, we take your comments seriously and appreciate your concern for our rooms' maintenance. We'll definitely look into upgrading our normal rooms to ensure they meet the same high standards as our deluxe rooms. Thank you for your kind words and for recommending us to others. We're grateful for your support and look forward to welcoming you back someday! Wishing you all the best!

    4.0

    Good Stay

    monami r.

    Had a pleasant stay. The room was clean and spacious, the washroom was clean and organized as well. Food was good. There was one minor inconvenience: no charging ports near the bed. Had a nice stay overall.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Non AC Double

    Hotel Purulia Inn has replied on Fri May 02 13:10:20 IST 2025

    Thank you so much for taking the time to share your wonderful feedback about your stay with us! We're thrilled to hear that you had a pleasant stay and enjoyed our clean and spacious rooms, well-organized washrooms, and good food. We appreciate your constructive feedback regarding the lack of charging ports near the bed. We'll definitely take this into consideration for our future renovations and upgrades to ensure that our guests have a more convenient and comfortable stay. Thank you again for choosing to stay with us, and we're delighted that you had a nice stay overall. We look forward to welcoming you back again soon!

    2.0

    Poor Stay

    arnab c.

    The property is not at all good compare to the price. They don't even provide complementary drinking water. The blanket is dirty and having bad smell.

    Travel Month: Jan 2025

    Room: Non AC Double

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    4.0

    Good Stay

    babun.business

    All are very good. There staff and food also good. Hotel are very neet and clean. It is found from make my trip

    Travel Month: Jul 2024

    Room: Non AC Double

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    Hotel Purulia Inn has replied on Fri May 02 13:13:34 IST 2025

    Thank you so much for your wonderful review! We're overjoyed to hear that you had a fantastic experience at our hotel. We're thrilled that you found our staff, food, and cleanliness to your liking. We strive to provide exceptional service and maintain high standards, and it's great to know that we've met your expectations. We also appreciate you mentioning that you found us through MakeMyTrip. We're proud to be listed on their platform and grateful for the opportunity to serve guests like you. Thank you again for your kind words, and we look forward to welcoming you back soon!

    1.0

    Worst hotel in purulia

    yash r.loyalty-iconbusiness

    No water in bathroom. Doors not locking properly from outside when leaving the room as the locks are worn out. Lunch not available due to shortage of kitchen staffs. Misbehaved staffs specially waiters and the manager.

    Travel Month: Jun 2024

    Room: Super Deluxe AC Double

    Hotel Purulia Inn has replied on Sat Nov 16 12:01:32 IST 2024

    Dear Yash Raj Sir, apologies for the problems you had faced .We will definitely look into it and take serious actions. we'd like to offer discount on your next visit, please contact us at (email/phone ) to discuss.

    5.0

    Nice

    abhishek c.couple

    A very nice hotel and room. Staffs behaviour is also very polite. Has there own parking spot. Restaurant available after 5 pm.

    Travel Month: Nov 2023

    Room: Standard AC Double

    Hotel Purulia Inn has replied on Sat Nov 16 12:07:28 IST 2024

    Thank you Mr. Abhishek for your heartful review, we're honored to have served you. Thank you for recognizing our staff's efforts , they an asset to us .

    4.0

    Good Stay

    sayan c.

    Excellent stay and good food quality. A little far from purulia station but you can easily arrange a toto or a car from the hotel for sightseeing. The hospitality and the cleanliness, both are good.

    Travel Month: Dec 2023

    Room: Standard AC Double

    5.0

    Excellent Stay

    anindita c.

    Hotel purulia inn is a very good hotel very near to the station. Very good hospitality and good food also

    Travel Month: Nov 2023

    Room: Standard AC Double

    5.0

    Excellent Stay

    debayan c.

    Good comfortable stay

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Standard AC Double

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    5.0

    Excellent Stay

    prashant b.

    The hotel was good for couple stay, the ambience, the reception staff all were very polite and helpful.

    Travel Month: Jul 2023

    Room: Standard AC Double

    5.0

    Excellent Stay

    debashish m.

    Good and affordable stay at purulia, clean rooms, peaceful stay, food is great.

    Travel Month: Apr 2023

    Room: Non AC Double

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    5.0

    Hotel hygiene, rooms, safety standard all are fantastic

    subhradeep g.couple

    The hotel is good and so it’s staff, all are well behaved, and the food was also good. The only problem i faced, was it’s location, it’s quite remote and the distance from railway station to the hotel is quite a lot, at night time it’s quite hard to travel to the hotel, that’s the only problem i faced, otherwise my stay at purulia inn was fantastic.

    Travel Month: Mar 2023

    Room: Non AC Double

    5.0

    Excellent Stay

    subhradeep g.

    The hotel is good and so it’s staff, all are well behaved, and the food was also good. The only problem i faced, was it’s location, it’s quite remote and the distance from railway station to the hotel is quite a lot, at night time it’s quite hard to travel to the hotel, that’s the only problem i faced, otherwise my stay at purulia inn was fantastic.

    Travel Month: Feb 2023

    Room: Non AC Double

    5.0

    Excellent Stay

    subhradeep g.

    The hotel is good and so it’s staff, all are well behaved, and the food was also good. The only problem i faced, was it’s location, that’s the only problem i faced, otherwise my stay at purulia inn was fantastic. No

    Travel Month: Jan 2023

    Room: Non AC Double

    4.0

    Awesome stay

    arko b.family

    Lovely stay great hospitality. Spacious rooms

    Travel Month: Dec 2022

    Room: Standard AC Double

    3.0

    Food service

    madhusudan k.couple

    Food service is not available at call or room service.

    Travel Month: Nov 2022

    Room: Non AC Double

    4.0

    Location good

    sanjib n.solo

    Everything was moderate. Food and service also good.

    Travel Month: Oct 2022

    Room: Standard AC Double

    5.0

    Excellent Stay

    barun k.family

    Hygiene and safety was good. But room service to improve

    Travel Month: Feb 2022 (3-Night Stay)

    Room: Non AC Single and Double

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