The property is located near the Golden Temple and local market, making it a convenient location for tourists. Guests have praised the friendly and helpful staff, as well as the good hospitality and housekeeping. However, some guests have reported poor room service and maintenance, with unclean rooms and non-functional amenities. The restaurant has received mixed reviews, with some guests enjoying the food while others found it lacking. Overall, the property offers value for money and a decent stay experience.