The property is located in the heart of Kurnool and has a good reputation. However, guests have reported issues with cleanliness, maintenance, and service. Cockroaches, mosquitoes, and other insects were found in the rooms and bathrooms. The staff was not professional and expected tips for basic services. Complimentary breakfast was limited and not satisfactory. Some guests also reported issues with hot water and amenities like towels and soap. On the positive side, the property has a good location, ample parking, and a restaurant with tasty food.