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Review Of Hotel Rakhee Palace 0123401234

Railway Road Katra, Katra | 6 minutes walk to Main Bazaar

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    4.1
    Very Good

    120 Ratings, 68 Reviews

    excellent
    47%
    very good
    33%
    average
    11%
    poor
    3%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.9
    • Room4.1
    • Food4.8
    • Hospitality4.5
    • Value For Money4.3
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    Reviews Summary

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    This property offers a warm and welcoming vibe, making it ideal for families and couples. Guests love the spacious and clean rooms, along with the good food served at reasonable prices. The standout feature is the complimentary pick-up and drop service, ensuring hassle-free transport to key locations like the railway station and Vaishnodevi starting point. The staff, particularly Arun and Sukhdev, receive high praise for their attentive service, contributing to a truly enjoyable stay.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    ganesh b.solo

    From the moment I arrived at Hotel, I was impressed. The check-in process was seamless and the staff were warm, welcoming, and highly professional. The room itself was spotless, beautifully designed, and incredibly comfortable. The bed felt like sleeping on a cloud, and all the amenities—from the high-speed Wi-Fi to the luxurious toiletries—were top-notch. One of the highlights of my stay was the on-site restaurant. Every meal I had was delicious, with fresh ingredients and thoughtful presentation. The hotel's location was perfect for exploring and the concierge staff were always ready with helpful suggestions and directions. Overall, Rakhee Palace exceeded all my expectations. The service, comfort, and attention to detail made my stay truly memorable. I would absolutely return and highly recommend this hotel to anyone looking for a premium hospitality experience.

    Travel Month: Aug 2025

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

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    5.0

    Excellent Stay

    ruchi a.family with 1 kid

    very good staff, polite and supportive, food was good, room was nice and clean. happy to stay here. Thank you for your homely service.

    Travel Month: Apr 2025

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

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    5.0

    Best Hotel rakhee Place ( Katra )

    ganga m.couple

    *Great stay at Hotel Rakhi Place!* I highly recommend Hotel Rakhi Place for a comfortable and safe stay. The hotel staff, especially Arun bhai, are extremely helpful and make every effort to ensure a pleasant experience. This hotel is especially suitable for families, offering a warm and welcoming atmosphere. Arun bhai's 100% support ensures that all your needs are met, making your stay truly enjoyable. Overall, Hotel Rakhi Place is a great choice for those looking for a reliable and family-friendly hotel.

    Travel Month: Mar 2025

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

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    5.0

    Great stay and hospitality.

    aayush j.family with 1 kid

    We traveled as a couple with child. Room was clean and spacious. Room service was prompt. Food was good and prices were okay. Free pick up and drop service from railway station to hotel and to yatra registration counter followed by security check was prompt and flawless. Overall I would highly recommend this place to anyone.

    Travel Month: Mar 2025

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

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    5.0

    Comfortable rooms

    kirti s.loyalty-icongroup

    Nice rooms, location and staff behaviour was too good and welcoming. Hot water for bathing and brushing availabe, comfortable beds. I don't know why but tv wasn't working. I checked out and got to know i forgot my belongings in room i returned and got it.

    Travel Month: Nov 2024

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

    Hotel Rakhee Palace has replied on Sat Nov 16 17:29:55 IST 2024

    Thank you sir, you should have informed at the reception that the TV is not working, we would have got the TV started at that time

    5.0

    Excellent Stay

    mukesh.family

    Everything was fine. Staff were very supportive and friendly. Atmosphere around was fine and awesome

    Travel Month: Jul 2024

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

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    Hotel Rakhee Palace has replied on Sat Nov 16 10:18:57 IST 2024

    thnks sir jai mata di 🙏

    4.0

    Stay during Vaishnodevi yatr

    utsava s.couple

    Rooms are quite spacious, AC is working fine and the bathroom is also spacious and clean. Food is also good and the best thing is they provide pickup from the station and also drop you to the starting point of vaishnodevi yatra and the driver whose name is pawan is very friendly and informative.

    Travel Month: Jun 2024

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

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    Hotel Rakhee Palace has replied on Sat Nov 16 10:19:27 IST 2024

    thanks sir 🙏

    5.0

    Excellent stay with family

    narendra k.loyalty-iconfamily

    Located within 1 km from SMVD Katra railway station. Taxis and 🛺 are easily available. If contacted early, the hotel will arrange complementary pick up and drop off. Food is home made, one has to order at least half an hour in advance. Delicious Indian crusin. Rooms are specious but there are no cupboards or hangers. Bathrooms are clean but one has to ask for toiletries as per requirement. Bathtowels and bed lenin are clean. Overall an excellent stay within a reasonable budget.

    Travel Month: May 2024

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

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    Hotel Rakhee Palace has replied on Fri Jul 12 18:48:59 IST 2024

    Thank you sir Awaiting re arrival

    5.0

    Wonderful stay.

    swarup j.loyalty-iconsolo

    Hi, I am swarup joshi, I had booked the stay for 1 night. I am very thankful to that hotel staffs and owner for the wonderful hospitalilty and treatment. This place is close to van ganga near the start of maa vaishnodevi yatra. They also offered me a free ride to and fro to the base of maa vaishnodevi. Thanks for giving a wonderful stay experience.I will definitely book again here with my family next time.

    Travel Month: May 2024

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

    Hotel Rakhee Palace has replied on Fri Jul 12 18:51:17 IST 2024

    Thank you sir Awaiting re arrival

    5.0

    Excellent Stay

    satyanarayana m.group

    Nice stay. Good cooperation of staff and receptionist mr. Sukdev singh and cook sri makkan singh preparing food very tasty as per our requirement. Nice stay. Nice food. Totally all are excellent.

    Travel Month: Feb 2024

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

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    Hotel Rakhee Palace has replied on Fri Jul 12 18:52:01 IST 2024

    Thank you sir Awaiting re arrival

    4.0

    Good Stay

    suresh k.loyalty-icongroup

    The hotel was good. But in room there was no arrangement for cloth almira etc. Hanger to hang shirt and pent restraint. Food was good service of restraint was good. Room service was good. There was lack of cattle in room for tea, coffee. Hotel provide transport facility for local movement free of cast.

    Travel Month: Feb 2024 (3-Night Stay)

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

    Hotel Rakhee Palace has replied on Fri Jul 12 18:52:44 IST 2024

    Thank you sir Awaiting re arrival

    4.0

    Good to stay here.

    pratap n.family

    Receptionist behavior was very good. He cared very well. Good to stay here. Hotel carried us to helipad and also dropped us up to

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

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    Hotel Rakhee Palace has replied on Fri Jul 12 18:53:29 IST 2024

    Thank you sir Awaiting re arrival

    4.0

    Nice stay

    deepak d.family

    I stay here for 2 days. Room and wash room is very neat and clean and spacious. Geser is available in wash room. 24 hours electricity available. Premises is also neat and clean. Here staff is very cooperative. I ask hot drinking water for 3 times. Every time they provide. Only problem is hotel location. This hotel situated in a gali.

    Travel Month: Nov 2023

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

    Hotel Rakhee Palace has replied on Fri Jul 12 18:37:23 IST 2024

    Thank you sir Awaiting re arrival

    4.0

    Review

    piyushkumar k.family

    Everything was good but there is no lift so that's a issue. Overall it was good. Food was yummy too.

    Travel Month: Nov 2023

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

    Hotel Rakhee Palace has replied on Fri Jul 12 18:54:12 IST 2024

    Thank you sir Awaiting re arrival

    4.0

    Good

    sonali n.family

    Hotel was good n room was big and staff was very supportive also they had a good pick up n drop service

    Travel Month: Oct 2023

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

    Hotel Rakhee Palace has replied on Fri Jul 12 18:54:58 IST 2024

    Thank you sir Awaiting re arrival

    5.0

    Excellent Stay

    shashank t.couple

    I had an amazing 3-day stay at hotel rakhi palace in katra! the free pick-up and drop facility was incredibly convenient, ensuring a hassle-free arrival and departure. The highlight of my stay was the delicious tawa parathas - they were a delight for the taste buds! what truly sets this hotel apart is their brilliant service, which exceeded my expectations. All of this came at an affordable price, making it a fantastic value for money. I highly recommend hotel rakhi palace to anyone visiting katra for a memorable and comfortable stay.

    Travel Month: Sep 2023

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

    Hotel Rakhee Palace has replied on Fri Jul 12 18:55:37 IST 2024

    Thank you sir Awaiting re arrival

    2.0

    overall a bad experience

    siddhartha g.loyalty-iconcouple

    They allotted one room which had a restroom which was stinking horribly. They promised to change the room when we were back from DARSHAN. They did change the room but the new room was such that the geyser and intercom were not working. After a 18 hour long DARSHA YATRA, we were too tired to keep complaining again, so we decided to quietly check out the next day when the stay got over. Also, in the first room they did not provide towels and soap. When we asked for the same, they gave us used towels which were wet. We had to ask them to change again. In the second room, towels were not provided again. We had to come down from the first floor by stairs as there is no elevator, and climb back, just to ask for towels after the YATRA. Overall I'd say it was a horrible experience.

    Travel Month: Sep 2023

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

    Hotel Rakhee Palace has replied on Fri Jul 12 18:59:03 IST 2024

    Sorry sir Will improve in future

    4.0

    Hygiene and food

    nishant r.family

    I liked this property and food was quite good there

    Travel Month: Nov 2022

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

    Hotel Rakhee Palace has replied on Fri Jul 12 18:59:46 IST 2024

    Thank you sir Awaiting re arrival

    5.0

    Staff and room

    ashok k.loyalty-iconfamily

    Staff behaviour was to good and helping and room was clean and maintain

    Travel Month: Nov 2022

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

    Hotel Rakhee Palace has replied on Fri Jul 12 19:00:20 IST 2024

    Thank you sir Awaiting re arrival

    3.0

    C

    raja k.loyalty-iconcouple

    Staff cooperation was good. It is value for the money i paid. An average hotel in this category.

    Travel Month: Oct 2022

    Room: Deluxe Dbl Bed Room AC (Free pick-up and drop from Rly St. , Ban Ganga)

    Hotel Rakhee Palace has replied on Fri Jul 12 19:02:00 IST 2024

    Thank you sir Awaiting re arrival

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