The property is located in a busy market area with a good view of Kanchenjunga. The rooms are spacious and clean, with courteous staff. However, some guests complained of smelly rooms, dirty bathrooms, and delayed room service. The property is suitable for budget travelers who want to stay close to the market and mall road. The food quality is good, but the options are limited. The property is animal-friendly and has a homestay-like feel. Overall, it's a decent property with a great location and helpful staff.