The property is located in a prime location and has good food quality. The staff is cordial and supportive. However, some guests complained about the cleanliness and maintenance of the rooms. Some rooms had bed bugs, old bedsheets, and non-working ACs. The bathrooms were not well-maintained, and some guests faced issues with the room service. The property also lacked basic facilities like hangers, gel, and TV. Some guests were disappointed with the rude behavior of the staff and the overall ambiance of the property.