The property has received mixed reviews from guests. While some appreciated the polite staff and good room service, others complained about dirty rooms, broken amenities, and rude behavior of the reception staff. Some guests also faced issues with the availability of hot water and charging points in the rooms. The property's location was appreciated by some for its proximity to tourist attractions, while others found it to be out of the city and not safe for families. Overall, the property seems to have some areas of improvement to ensure a comfortable stay for guests.