It's my common experience that when I book through make my trip I get bad room in starting and after that when I book through from same hotel next day at reception I get good room.
Hotel richi residency is located inside the road , the main road is not very far, security wise no issue.
Overall service very slow , no hot water in rooms, kitchen service very slow u have to order food 45 mins before u eat then u get it on time.
Sagrika the lady at reception is the best person to handle your each and every issue, thanks to her🙏🏻
Food quality is ok no dish is up to the mark if u compare to Pune, Mumbai.