Review Of Hotel Ripple

Staff

The staff behavior was a major concern for many guests. They were rude, unprofessional, and lacked experience in managing customers. Guests complained about staff not treating them well and being impolite. Some guests also mentioned that the staff did not know how to handle customer complaints and requests. For instance, guests complained about staff not cleaning the rooms properly, not providing basic amenities, and not being helpful during check-in. Overall, the staff's behavior was a significant issue for guests, and they were dissatisfied with the service provided by them.

Cleanliness

Cleanliness was a major concern for guests, and they were disappointed with the property's hygiene standards. Guests complained about cockroaches in the rooms, stinking furniture, and toilets not being cleaned properly. Some guests also mentioned that the rooms were not cleaned daily, and there was water leakage in the bathrooms. Overall, guests were dissatisfied with the property's cleanliness and felt that it needed improvement.