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Review Of HOTEL RIVIERA By Mountview0123401234

Yanier, Pahalgam | 13.7 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.9
    Very Good

    198 Ratings, 86 Reviews

    excellent
    44%
    very good
    24%
    average
    14%
    poor
    7%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 5
    • 3
    • 4
    • 2
    • 5
    • 4
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness3.4
    • Food4.0
    • Value For Money3.4
    • Facilities3.8
    • Child Friendliness3.3

    Sort by:

    Positive first
    5.0

    Excellent Stay

    intikhab a.

    Amazing stay, great host Nice hotel.

    Travel Month: Apr 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    someshwer s.family with 1 kid

    room heating was automatically controlled by them for all rooms from 7 pm to 6 am even it was very cold day and food quality was very bad. multiple guests including me have suffered from food poisoning at the same day after taking dinner. water heating for bath was also controlled from some where and was available for very sort period of time.

    Travel Month: Apr 2025

    Room: Deluxe Room

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    4.0

    Good Stay

    Location is nice

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    moumita d.

    It was a very comfortable and pleasant stay at hotel riviera. All the staff are really attentive & helpful, and a special mention to mr. Hussain is very professional and his behaviour is excellent. I highly recommend this hotel because of its clean and cozy rooms and top-notch location.

    Travel Month: Apr 2025

    Room: Deluxe Room

    3.0

    Average Stay

    rohit g.family with 2 kids

    Rooms were very small and we did not got any sea view. We got b block where it had no view. Also rooms were very small, led only had youtube nothing else

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    amrick s.family with 2 kids

    Rooms were clean, hospitality top class. Food option in buffet breakfast are limited but everything was served hot and if anything was requested it was fulfilled, overall very good experience.

    Travel Month: Apr 2025

    Room: Deluxe Room

    4.0

    Good Stay

    riya b.family with 1 kid

    Exceptional value! This hotel impressed with amazing food, a relaxing ambience, and thoughtfully arranged rooms. Reliable 24/7 AC and hot water ensured comfort. The friendly, attentive staff provided outstanding service, making me feel at home. The quality of the food surpassed expectations, and the overall experience was delightful. Highly recommended for a comfortable and enjoyable stay at a reasonable price. I'll definitely return.

    Travel Month: Mar 2025

    Room: Deluxe Room

    4.0

    Good Stay

    amlan a.family with 2 kids

    Mountain View from hotel balcony is outstanding. Staff are friendly and cooperative. Car was not allowed for parking in the hotel lobby. Location of the hotel is too good to see river and mountain together.

    Travel Month: Mar 2025

    Room: Deluxe Room -Centrally Heated

    3.0

    Average Stay

    g k.family with 1 kid

    Rooms are bit smaller for the cost. Also only two or three variety of food for breakfast and dinner which is of average quality Location is good. Number of items in breakfast and dinner is just two or three. Taste of the food is also of average quality. Service could have been little more better. Overall it is of average stay

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    excellent

    sayan d.group

    Location is very good. Opposite to lidder river. Rooms are small but clean and tidy. Staffs are very good and helpful. Must recommended.

    Travel Month: Mar 2025

    Room: Deluxe Room -Centrally Heated

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    5.0

    Excellent Stay

    vishwarayya m.couple

    good stay and good staff clean and nice hotel, hotel manager imran is veey co operative and nice, overall good experience

    Travel Month: Mar 2025

    Room: Deluxe Room -Centrally Heated

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    HOTEL RIVIERA By Mountview has replied on Fri Mar 07 20:07:09 IST 2025

    Dear guest,thank you for your valuable feedback.

    1.0

    Average stay

    bhavik g.loyalty-iconcouple

    Rooms were worn down, unclean and dirty. We found big bunch of hair in tea cups and used spoon upon checkin. Floor was unclean. Housekeeping staff didn’t do a thing even after pointing it out. Average food. Staff keeps insisting on tips for doing their jobs.

    Travel Month: Feb 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    vijay k.family with 2 kids

    Location is not good and rooms are very small and smelly, multiple problem in bathrooms and limited centralised heating room. That should be 1 star hotel but quoted 3 star to them self. ...few staff of restaurant is good

    Travel Month: Feb 2025

    Room: Deluxe Room -Non- Heated

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    4.0

    Good Stay

    tanish b.couple

    It was nice to have the heated rooms in the cold. Hot water was available 24/7. Food was good. Location is nice.

    Travel Month: Feb 2025

    Room: Deluxe Room

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    HOTEL RIVIERA By Mountview has replied on Wed Feb 26 17:24:47 IST 2025

    Dear Guest, Greetings ! It was a great pleasure having you with us during your recent visit to Pahalgam. We are happy to know that you have liked our hotel and the location. Thanks for taking time to write such extensive and positive comments. We are delighted to note that you have enjoyed your stay with us and the overall experience was very positive. We look forward to your next visit. Regards

    4.0

    Good Stay

    rudraraju s.group

    Booked 3 single occupancy rooms for one night in feb 25. Found the rooms good with good heating and also hot water supply during this winter month.

    Travel Month: Feb 2025

    Room: Deluxe Room -Centrally Heated

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    1.0

    Worst Hotel

    aayush a.couple

    Worst hotel , No cleaning at all. pathetic hotel Staff. Please don't book this hotel if you don't want to spoil your vacation.

    Travel Month: Feb 2025

    Room: Deluxe Room -Centrally Heated

    1.0

    If you don't want to get fooled better avoid this.

    vishal m.family with 1 kid

    Location was quite far and property no where close to what its described its a very pathetic experience power off every 10minutes. Poor hospitality they can even say nikal jao humare hotel se after paying . They are so many other reasons not to book this and also avoid even they will also not help you with anything. Rooms are very very small and the photos are also different from actual room

    Travel Month: Feb 2025

    Room: Deluxe Room -Centrally Heated

    5.0

    Good stay

    alok k.couple

    Great experiences and thanks to imran ji for hospitality, good behaviour, amazing window view, safe and clean rooms and

    Travel Month: Feb 2025

    Room: Deluxe Room

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    HOTEL RIVIERA By Mountview has replied on Sat Feb 22 21:20:16 IST 2025

    Dear guest,thank you for your valuable feedback.

    5.0

    Excellent Stay

    partha h.family

    Excellent hotel and good location. Mr imran the manager is very helpful. Good heating and hot water facility. Food is also good and there is a wide variety. The staff is cooperative. Book with breakfast and dinner options, it's very good.

    Travel Month: Feb 2025

    Room: Deluxe Room -Centrally Heated

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    HOTEL RIVIERA By Mountview has replied on Sun Feb 16 20:23:59 IST 2025

    Dear guest,thank you for your 5☆rating and valuable feedback.

    5.0

    Excellent stay, amazing food

    aman b.loyalty-iconcouple

    Our stay was excellent. Location is prime very near to taxi stand and food was amazing. Imran and hussain were very helpful throughout our stay and were always ready to help us with any query. They were knowledgeable about all the places in pahalgam and helped us to manage our itinerary better

    Travel Month: Feb 2025

    Room: Deluxe Room -Centrally Heated

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    HOTEL RIVIERA By Mountview has replied on Sun Feb 16 20:39:56 IST 2025

    Greetings Dear Guest Thanks for rating us 5 star.Your valuable feedback is shared with the Mr imran and Mr Hussain who are delighted to read your Best compliments.

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