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Review Of Hotel Robinsson Palace0123401234

Satkhol, Mukteshwar | 9.4 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    3.6
    Very Good

    59 Ratings, 36 Reviews

    excellent
    34%
    very good
    24%
    average
    20%
    poor
    17%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 5
    • 3
    • 2
    • 2
    • 5
    • 3
    • 5

    Rating Categories

    • Location4.4
    • Cleanliness3.7
    • Room4.0
    • Food4.3
    • Hospitality3.0
    • Value For Money3.6
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    Review Summary

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    Guests appreciate the stunning Himalayan views, peaceful location, and helpful staff. The property is noted for its spacious and clean rooms, especially those with balcony views and good hot water facilities. Scenic drives to the property enhance the experience. However, some concerns include average food quality and occasional maintenance issues in the bathrooms and amenities.

    Sort by:

    Positive first
    2.0

    Poorly maintained

    mukesh c.loyalty-iconfamily

    Poor amenities. Rooms lack proper light, geysers are very small and old, don't provide enough water and take a long time to heat up. Toilets are very old. The experience is not even like a well maintained homestay. The only positives are the helpful staff and the himalayan view. Not going to stay there again.

    Travel Month: Dec 2024

    Room: Deluxe Rooms with Balcony

    5.0

    Nice stay. Nice view, go for it.

    swati s.loyalty-iconfamily

    Staff was good and property was nee t and clean, overall all good. Nice stay.

    Travel Month: Nov 2024

    Room: Deluxe Rooms with Balcony

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    5.0

    Great stay and perfect location

    peeyush t.family

    The resort is exactly on the highway road of ramgarh. The drive to resort is really scenic. We have taken the balcony view room with which has great sunrise view direct from the mountains. The owner of the resort were very friendly and professional. Smooth check in and check out. Food taste was exceptional. Both veg and non veg is available and you can easily personalise your meal. Buffet as well and dine in both available, room were neat and clean, washroom was spacious with warm water facilities. High speed wifi is available free of cost throughout the property. Out door sitout area is in front of your room. Overall its a great stay option with peaceful location.

    Travel Month: Jun 2024

    Room: Deluxe Room with Garden

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    5.0

    Excellent Stay

    rajan s.family

    Property was good and all staff was also good and food was good. Child’s play area also good. Good location

    Travel Month: May 2024

    Room: Deluxe Room with Garden

    5.0

    Excellent Stay

    rishabh s.loyalty-iconfamily

    It's a clean and we'll maintained property, rooms are in very good condition, beautiful location excellent service. One of the better property in mukteshwar. Loved the stay.

    Travel Month: Jan 2024

    Room: Deluxe Rooms with Balcony

    5.0

    Excellent Stay

    puneet a.

    Very nice property, great location superb himalayan view amazing facilities very helpful and kind staff. Rooms were neat and clean hot matterres save us from cold. Fingerlicking food.

    Travel Month: Dec 2023

    Room: Deluxe Rooms with Balcony

    5.0

    Excellent Stay

    akash g.

    The stay was very comfortable. It is a nice place and has a really nice view. The staff was very friendly and would cater to us very courteously. The food is really awesome and we had a really nice relaxing getaway weekend.

    Travel Month: Sep 2023

    Room: Executive Room

    2.0

    Poor Stay

    shyam.

    Room was not clean, food was pathetic, the route was off-road to reach hotal

    Travel Month: Jun 2023

    Room: Standard Room Non View

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    4.0

    Good Stay

    jagdish c.

    Pleasent on the eye view from the hotel, friendly behaviour of the staff add to the memories of the stay in hotel

    Travel Month: May 2023

    Room: Standard Room

    5.0

    Amazing place

    pankaj g.loyalty-iconfamily

    The hotel is in a very quiet and beautiful place with an amazing view of the mountains. The staff is very polite and helpful. Service and food is also very good. There is a trek of 200m from hotel to the top of hill which gives a bird-eye view of all the areas around. The view of sunset from there is breathtaking.

    Travel Month: May 2023

    Room: Superior Rooms with Balcony and Himalaya View

    2.0

    Bad services

    hema s.loyalty-iconfamily

    No food options no taste, electricity issue, after many time reminder they started generator

    Travel Month: Apr 2023

    Room: Superior Rooms with Balcony and Himalaya View

    4.0

    Location

    najmul h.loyalty-icongroup

    Location is very far from muktheswar. Good to travel in daytime. Place is good and peaceful. Food is not great.

    Travel Month: Jun 2022

    Room: Executive Room With Balcony

    4.0

    Peaceful and beautiful location.

    ajay k.family

    Hotel location is very beautiful and peaceful. You can cover almora from this location as well. Food is good but charges are almost double compare to mkt.

    Travel Month: May 2022

    Room: Executive Room With Balcony

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    1.0

    Terrible Stay

    harshpreet.family

    Worst experience in robinson hotel, construction going on, wort food, wort staff behaviour, no cleanliness, worst bathrooms, reality of hotel hide in pics shown on net

    Travel Month: Feb 2022

    Room: Executive Room With Balcony

    4.0

    Good Stay

    lalit k.group

    Location & services are satisfactory, but food quality not good.

    Travel Month: Dec 2020

    Room: Executive Room Without Balcony

    Hotel Robinsson Palace has replied on Tue Jan 25 12:58:12 IST 2022

    Thanks for your valuable review sir. Sorry for the bad experience you have with our food. We have improved our food quality and we want to assure you that this problem will not happen again. We love to host you again. Thanks and regards hotel manager

    4.0

    Awesome location, view, staff and service

    prashant d.family

    The Pros: We went as 2 families of 3 each (total 6 people). The rooms of the Hotel were well built, spacious and comfortable. Wood work inside the rooms kept them warm even at 3, 4 degrees. Food quality was superb and like homemade especially the wheat Rotis. Choice of Breakfast given in the morning was also excellent with timely service. Views from the Balcony of the rooms and Terrace is awesome...peaceful, quiet and serene. Watching the sunrise from the 1st floor Balcony rooms and family rooms is soulful and a treat to watch in the morning. You can easily hear birds chirping anytime during the day, such is the silence of the place. Approx 1 vehicle passes the road from its front in 15 mins, such is the calmness around. The views of the mighty snowclad Himalayas will leave you speechless. The Cons: This is probably the best Hotel in its vicinity barring 1 or 2 with the only drawback of lacking maintenance. The Hotel has everything that is required. but is lacking in maintenance. A little effort from the management in maintenance can do wonders.

    Travel Month: Nov 2019 (3-Night Stay)

    Room: Executive Room With Balcony

    Hotel Robinsson Palace has replied on Fri Nov 15 12:16:29 IST 2019

    Thanks for your valuable review sir. We will definitely work on you feedback. We love to host you again.

    5.0

    Good homely food, good staff, enjoyed the stay

    nidhi m.loyalty-iconfamily

    Good homely food, good staff, enjoyed the stay

    Travel Month: Jun 2019

    Room: Executive Room With Balcony

    Hotel Robinsson Palace has replied on Thu Jun 20 08:29:06 IST 2019

    Thanks Mam. We will love to host you again.

    4.0

    It was a great stay

    joydip s.couple

    Secluded location far from locality. Good for weekend stay. East facing room. One can get the Himalayan range view and the amazing sunrise from the room holding a cup of tea in his or her hand or lying on the bed. Food quality was average but it serves us well. Staffs were humble. Bonfire facility was also available.

    Travel Month: Apr 2019

    Room: Standard Family Room

    Hotel Robinsson Palace has replied on Fri May 10 11:31:01 IST 2019

    Thanks for your valuable review. We will love to host you again.

    3.0

    Hospitality was excellent

    aditya.family

    Location was good. View from the hotel is mesmerising. Nature in Itself makes you spellbound. Hospitality and warmth is exceptional in the staff feels like a family. Activities involving all guests at one place is a nice initiative 5 stars for that!! Needs improvement in wash rooms like Finishing of washrooms was not matching even a 3 star hotel facility. #Hot water was not available in the tap although on demand staff provided the same instantly in a bucket. Food quality was OK.

    Travel Month: Jun 2017

    Room: Executive Room

    Hotel Robinsson Palace has replied on Tue Jan 25 13:00:59 IST 2022

    Thanks for your valuable review. Sorry for the inconvenience that you have with washroom. We have upgraded our facilities and services. We would like to invite you once again this time you will not get any complain. Thanks and regards hotel manager

    4.0

    Great hotel at a beautiful location!

    abhijeet s.group

    The hotel has good rooms and adequate facilities. This was the cheapest hotel around Mukteshwar and we found out it was worth every penny (and maybe more! ). Wonderful view from the balcony. Great hotel at a beautiful location! Perfect for the holiday!

    Travel Month: Jun 2017

    Room: Deluxe Rooms

    Hotel Robinsson Palace has replied on Tue Jan 25 13:09:40 IST 2022

    Thanks for your valuable review. We would love to host you again. Thanks and regards hotel manager

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