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Review Of Hotel Rock Sea

Mall Road, Shimla | 9 minutes walk to The Ridge of Shimla

    User Rating & Reviews

    • everyone
    • group
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    3.3
    Good

    240 Ratings, 206 Reviews

    excellent
    17%
    very good
    32%
    average
    27%
    poor
    12%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 4
    • 2
    • 3
    • 2
    • 3
    • 4
    • 5
    • 1

    Rating Categories

    • Location4.3
    • Cleanliness3.6
    • Room3.5
    • Value For Money3.7
    • Food3.7
    • Facilities3.3

    Sort by:

    Positive first
    3.0

    nic

    anwar k.couple

    need more implement Indore washroom there is no door mat there is no slipper for washroom there is no have any other mad in room the room mattress or it is also very poor the room is smelly thank you bye

    Travel Month: Jul 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    jatin b.

    There were no lift and too many floors were there also rooms were not good at all and washrooms were also not clean

    Travel Month: Dec 2023

    Room: basement last floor without view

    Hotel Rock Sea has replied on Thu Jan 04 15:25:09 IST 2024

    Sir that is the only meaning of basement last floor category that the room will be quite a floors down.

    2.0

    Worst hotel in shimla rock sea

    rakesh v.family

    Hotel roxy is shimla's worst hotel i can say staff is worst breakfast was worst house keeping staff was irresponsible washroom water does not come please i request never stay in this hotel

    Travel Month: Jun 2023

    Room: Deluxe Room

    3.0

    Average Stay

    asish c.

    Due to windows glass are two way and windows curtain are thin so privacy is not maintained

    Travel Month: Jun 2023

    Room: basement last floor without view

    4.0

    Good Stay

    abid a.family

    Very good hotel in mall road. Very good room available in the hotel. Walking distance from lift and 5 minutes from christ church, ridge, scandal point and lakkar bazzar. 10 minutes walking time to jhakhoo roopway. Hygiene very good. Staffs are very cooperative. We really enjoyed the trip.

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Best in all respects

    mamta b.family

    Location, view, courtesy, food cost, cleanliness, hygiene spacious all a person want in cost can have here. I think more than the paid.

    Travel Month: Jun 2023

    Room: Deluxe Room

    Hotel Rock Sea has replied on Mon Jun 12 00:51:03 IST 2023

    Thankyou for your valuable feedback ! Hope to serve you again!

    1.0

    Not good rooms and service

    harpreet s.group

    No room service, not good breakfast and room rent is too high on make my trip but at hotel price is half

    Travel Month: May 2023

    Room: basement last floor without view

    2.0

    Not a good experience

    esha p.group

    Worst experience of hotel we six girls got ery and request hotel staff to open gate for washroom only even they are not opening the gate deluxe room is so small no extra bed only mattress was there. No power backup when roo is costly

    Travel Month: May 2023

    Room: Deluxe Room

    Hotel Rock Sea has replied on Sat May 27 08:31:13 IST 2023

    How do you expect reaching at 5 a. M. In the morning to open the rooms for you when the check in time is 2p. M. We provided you with the room at 5a. M without any extra charge almost 10 hours of early checkin. Have a common sense before you comment on something

    4.0

    Good location at mall road. Good hospitality.

    ghazanfar.couple

    All ok. Just curtain of window need to be more thick it kind of semi transparent when light is on inside room.

    Travel Month: May 2023

    Room: Deluxe Room

    Hotel Rock Sea has replied on Thu May 18 22:05:43 IST 2023

    Thankyou for your valuable feedback sir. Will surely look into your suggestions

    5.0

    5

    jyoti j.family

    Well settled hotel, polite and very supportive staff. Rooms are also very good, proper cleaned bed sheet, bathroom and matters. Highly recommend. Every one must have to try atleast one time. Good ambience

    Travel Month: Apr 2023

    Room: Super Deluxe Room

    Hotel Rock Sea has replied on Sat May 06 22:49:47 IST 2023

    Thank you for your valuable feedback. Hope to serve you again

    5.0

    Excellent stay

    rajiv k.couple

    The quality of rooms is nice. Owner as well as the staff were quite responsive. I am a frequent visitor to shimla. Found this hotel improving. There are few renovated rooms as well which are no less than any luxurious class hotel. Food quality and quantity was also adequate. Such a pleasant experience helps to upgrade the standard of tourism in india. Will stay again in this hotel.

    Travel Month: Apr 2023

    Room: Deluxe Room

    • user photos
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    Hotel Rock Sea has replied on Sat Apr 15 14:35:47 IST 2023

    We are grateful to serve you as our guests. Thank you for your valuable feedback, hope you enjoyed your stay.

    2.0

    Review

    dheeraj a.family

    Not worthy for fare charged to me.

    Travel Month: Jan 2023

    Room: Super Deluxe Room

    Hotel Rock Sea has replied on Sat May 06 23:57:07 IST 2023

    Sorry for inconvenience

    1.0

    Terrible Stay

    anmol g.

    The place was ridiculous. The bedsheets were smelly, the quilt was bitten by rats. Taps were broken. The mattress was not comfortable at all. They didn't even provide the service and kept us waiting outside the hotel for atleast 30 mins. Please remove this from - make my trip.

    Travel Month: Nov 2022

    Room: Deluxe Room

    Hotel Rock Sea has replied on Sat May 06 23:57:40 IST 2023

    Sorry for inconvenience

    1.0

    Terrible Stay

    nitin.loyalty-icon

    Services are very bad. No electricity from the time of check in till 7 pm. Not providing proper cutlaries for lunch. At tea all cups were broken. No towels even after many reminders, no slippers. No quilt were there, after calling provided blankets only. No heaters provided even asking if they want extra charge. They asked for 300 rs for one heater and gave bad heater which was not working properly. Again electricity gone next day at 9 am

    Travel Month: Nov 2022

    Room: Super Deluxe Room

    Hotel Rock Sea has replied on Sat May 06 23:57:57 IST 2023

    Sorry for inconvenience

    5.0

    Very good

    aditya p.couple

    Hotel was very nice and all staffs are very professional and well-behaved. Food was also very good.

    Travel Month: Oct 2022

    Room: Deluxe Room

    Hotel Rock Sea has replied on Sat May 06 23:58:06 IST 2023

    Thanks for feedback

    4.0

    Excellent experience

    sahdev k.loyalty-iconfamily

    Location was really good & view as well. It was a wonderful experience.

    Travel Month: Oct 2022

    Room: Deluxe Room

    Hotel Rock Sea has replied on Sat May 06 23:58:19 IST 2023

    Than you for your valuable feedback

    1.0

    Terrible experience - never book this hotel

    vijendra k.family

    I have booked this hotel for my parents who are senior citizens. The hotel had treated them very badly. Rooms given to them were in basement 4 and even after several request, the room was not changed. The service was pathetic. Staff was rude. Geyser was not working and my old parents have to bath in cold water in october month in shimla. The service was very very poor. My parents ordered tea which is first of all very bad and served in an unhygienic and unwashed tray. The hotel is really expensive and changed me around 5. 5k for 2 nights. It's a waste of money. Please never book this hotel. Humble request to all of you. Even when i complained to make my trip, nothing has improved.

    Travel Month: Oct 2022

    Room: basement last floor without view

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    Hotel Rock Sea has replied on Sat May 06 23:58:56 IST 2023

    Sorry for the inconveniences

    5.0

    Excellent property

    surojeet m.loyalty-iconfamily

    We stayed here on 24th april in room # 14. There is a open varandah just outside the room from where the view is mindblowing. Service is excellent, especially rahul who always had a smile in his face. We wanted to stay here for one more day but unfortunately our itinerary did not allow us to do that. This property is on the mall road & very close to the lift.

    Travel Month: Apr 2022

    Room: Deluxe Room

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    Hotel Rock Sea has replied on Sat May 06 23:59:06 IST 2023

    Thanks for feedback

    1.0

    Terrible Stay

    nitin w.loyalty-iconcouple

    Property location is very good with good view. Food is too bad. Room is badly maintained and poor hygiene. When u want to shift to another room they are charging 1000 rs extra for other room. No wifi. No phone netwok signals.

    Travel Month: Nov 2021

    Room: basement(4) room with out view

    • user photos
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    Hotel Rock Sea has replied on Sat Dec 04 18:47:55 IST 2021

    Sir, first of all you need to order food to rank it. Secondly, you were allotted the room of your booking category. Third, in accordance to our hotel policy we cannot change the room category even though we gave you the option. Phone signal is not our mistake but of your sim operators. Leaving all the things aside, we are sorry for the inconvenience and hope to make future amendments.

    2.0

    Only location is good

    shreya c.couple

    Never order food in hotel. If you are just going to spend night then would suggest to try some other options in shimla. Pathetic quality and quantity
    Chef was drunk and they serve u like dhabas plate system. Less quantity, 0 taste no salt and masala

    Travel Month: Apr 2021

    Room: Deluxe Room

    • user photos

    Hotel Rock Sea has replied on Sat May 06 23:59:42 IST 2023

    Sorry for the inconveniences

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