It was nice, our check in time was 12:pm. We reached to hotel 4 hrs early. We were tired, and sleepy. That's why we reached early,. When we called the receptionists. He was little rude with us, he said in very rude manner, it's your problem not mine, according price, little bit more things would have provided.
Hotel Roophighlight by Abhinandan has replied on Wed Nov 08 14:38:02 IST 2023
I trust this message finds you in good spirits. We appreciate your interest in staying with us at our hotel and your request for an early check-in. However, we regret for not providing early check-in as we are fully booked on the day before of your requested early check-in, Due to our high occupancy on that date, we are unable to offer early check-in options. We value your business and apologize for any inconvenience this may cause you.
In the interest of providing the best experience to all our guests, our standard check-in time is set at 12 Noon, allowing us to ensure that each room is thoroughly cleaned, inspected, and prepared to meet our quality standards.
Thank you for choosing Hotel Roop Highlights
Warm Regards!