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FAMILY
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1.6
Poor
6 User Reviews and 8 Ratings
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Guest Reviews
Average Stay
Rated 3.0 by jaldipbalar balar . Group Traveller . Jun 17, 2016
Hotel is very good. Room if you get at a cheaper rate otherwise waste of your money and food is not good but service is good. Happy with Roshan Haveli with the amount I paid. book through MakeMyTrip only.
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Very poor
Rated 2.0 by TS Subramaniam . Family Traveller . Jun 17, 2016
I wanted to change the hotel within 2 days of my booking as I was told that the hotel is not good. I was told that Rs. 700/- per ticket would be deducted if I cancel hotel booking even though I wanted to only change the hotel. Hence I was forced not to make a change. Due to my bad experience, I doubt if I will use Makemytrip in future.
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Very bad experience
Rated 1.0 by ARPIT GAUTAM . Family Traveller . Dec 27, 2023
Hotel was very bad, rooms were smelling and furniture in rooms is very old and no set top box was there for tv. Bathrooms very dirty. We selected room with breakfast but in breakfast they provided only aalu pratha (which contains aata only) and tea and that also in limited quantity. Overall very bad experience, will not recommend to stay in it.
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Horrible rooms and quite unsafe
Rated 1.0 by prakhar marmat . Group Traveller . Apr 25, 2022
We were provided 2 rooms out of which one was smelling so bad that we couldn't even stand for a min and the management refused to provide us with other room without any explanation. The other room which was provided was not cleaned at all it was so bad that even dumpster will look better in front of it. The hotel management refused to get it cleaned. The other issues with the room was that there was no water in the bathroom imagine you wake up and there is no water in the bathroom. It was horrible and the management didn't even bother to reply when we complained about it, 4 of us had to stay in one room and we couldn't even change the room as it was quite late the place is in outskirts of city. We had a terrible experience with the hotel and the management and the biggest issue was that we couldn't even cancel the booking as it was non refundable.
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Hotel Roshan Haveli has replied on Apr 28, 2022
Dear guest,
we want to extend our sincerest apologies concerning all the issues that you have faced. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are usually known for our great service and attention to detail in everything tha... Read more
No safety and no hygiene
Rated 1.0 by dinesh singh . Family Traveller . Mar 30, 2022
Washroom was very dirty and wat
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Hotel Roshan Haveli has replied on Apr 07, 2022
Dear guest,
we really apologise to face the problem and after getting this complaint we have taken necessary steps on it and resolved. We look forward to your return soon. Thanks & regards. Read more
Terrible Stay
Rated 1.0 by sandeep vats . Family Traveller . Mar 12, 2022
In simple and clear words it's not satisfying
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Hotel Roshan Haveli has replied on Apr 07, 2022
Dear guest,
thank you for your feedback but we guess you didn't have a comfortable stay at our property, you can let us know about it in detail and we will try to work on things that require attention. Hope you will visit us again. Have a nice day. Read more