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Ram Nagar, Jaipur | 9.8 km drive to Jaipur Airport
119 Ratings, 40 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property has a great location, close to the Vivek Vihar metro station, making it accessible. Some guests appreciate the spacious rooms and complimentary breakfast, along with prompt room service. However, there are significant concerns about cleanliness, lack of basic amenities, and poor staff behavior. Many reviews mention issues with maintenance and hygiene, affecting the overall experience.
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Excellent Stay
good rooms and location, ac tv all things are good . room service and staff is very exilant all of the above hotel is very goo good rooms and location, ac tv all things are good . room service and staff is very exilant all of the above hotel is very good
Room: Deluxe Room
Hotel Royal Akshayam has replied on Wed Aug 27 17:24:41 IST 2025
Dear Mr Sanjay Choudhary, Thank you for your wonderful review. We are happy to hear you enjoyed the rooms, location, and excellent service. Hope to welcome you back soon.
Terrible Stay
No room service no water bottle in room no hot water for bathroom and we call again' and again no budy response.
Room: Deluxe Room
Hotel Royal Akshayam
Dear Mr Mahesh Kumar, We are very sorry to hear about your experience. Lack of basic amenities and poor response are not acceptable, and your feedback will be taken seriously to improve our service. Thank you for bringing this to our attention.
🛑 Poor facility 🛑
Stay experience was very poor , toilet was not proper …I ordered food from the hotel , food was not fresh . Not recommend
Room: Deluxe Room
Hotel Royal Akshayam has replied on Thu Aug 07 18:37:46 IST 2025
Dear Mr Ashok Patel, We are sorry to hear about your poor experience with the toilet and food quality. Your feedback is important, and we will work to improve these areas. Thank you for sharing your concerns.
Good Stay
Very good
Room: Super Deluxe Room
Hotel Royal Akshayam has replied on Fri Jul 25 16:56:21 IST 2025
Dear Ms Pooja Chauhan, Thank you. Glad you had a very good experience.
Must go
Best experience you can visit without any issues. Soothing connectivity to metro station (vivek vihar)
Room: Deluxe Room
Hotel Royal Akshayam has replied on Sat Feb 15 16:07:17 IST 2025
Dear Mr Ashish Khan,Thank you for your amazing review! We're thrilled to hear you had such a great experience and enjoyed the convenient metro connectivity. We appreciate your recommendation and hope to welcome you back soon!
Good Stay
I stayed here for a short stay, but the experience was amazing, I had ordered dinner via the room service the service was prompt and efficient, plus the food was delicious and bed was very comfortable. Overall great expe.
Room: Deluxe Room
Hotel Royal Akshayam has replied on Tue Mar 18 17:16:40 IST 2025
Dear Mr Shruti Kanungo,"Thank you for your feedback! We're glad to hear you had a good stay. We look forward to welcoming you again soon!"
Poor Stay
Rooms are dirty & unhygienic. Even staff also neglect guest requirements. We can say dharamshala is better than this hotel.
Room: Deluxe Room
Hotel Royal Akshayam has replied on Fri Jan 03 16:24:29 IST 2025
Dear Mr Ravi Kumar"We sincerely apologize for your experience. Cleanliness and guest satisfaction are our top priorities, and we regret that we fell short during your stay. Your feedback is invaluable, and we will address these issues with our team to ensure improvements. We hope you’ll give us another chance in the future"
Budget
This hotel is actually a party hall with a garden and rooms on 2nd floors and above. Cons: 1. They are running offices in the basement and 1st floor. 2. The staff is not professional at all and not trained to handle tourists. 3. Unhygienic kitchen and zero maintained restaurant which is actually the cafeteria for the office. 4. Max 4 car parking back to back inside the hotel, the rest all are parked road side. 5. No star rating pros: 1. Near vivek vihar metro station. Good connectivity. 2. The room size is decent. (deluxe room) 3. Complimentary breakfast includes aaloo paratha, poha, veg sandwich and tea/coffee.
Room: Deluxe Room
Hotel Royal Akshayam has replied on Tue Dec 17 17:44:17 IST 2024
Dear Mr Noor Mohammad Azad,Thank you for your feedback. We apologize for the issues you experienced during your stay. We take your concerns seriously regarding the staff, cleanliness, and parking. We will work on improving these areas to enhance the overall guest experience. We appreciate your positive comments about the room size, breakfast, and location.
Refund my payment
Hotel sawar is not working. Hotel phone not working lift, not working tv not working room service, very bad.
Room: Super Deluxe Room
Hotel Royal Akshayam has replied on Fri Dec 13 17:46:23 IST 2024
Dear Mr Jeevan Kumawat"Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay, including the non-functional phone, lift, TV, and poor room service. This is certainly not the experience we aim to provide. Please contact our management team directly to discuss your concerns and request a resolution. We value your feedback and are committed to improving our services"
Poor Stay
Staff behave is very bad. I feel insult. Totally nu-sense create by staff
Room: Deluxe Room
Hotel Royal Akshayam has replied on Wed Nov 13 17:57:40 IST 2024
Dear Mr Nandu Sharma, We deeply apologize for the unpleasant experience you had during your stay. We take your feedback regarding staff behavior very seriously and will address this issue with our team to ensure it does not happen again
Safe for female who travels alone.
It’s all good. Decent hotel and safe for female who are travel-ling alone. Food is delicious. White souse pasta, veg biryani and tea was awesome.
Room: Super Deluxe Room
Hotel Royal Akshayam has replied on Thu Jul 11 17:12:22 IST 2024
Dear Miss shilpa, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
A poor experience
They didn't provide the promised amenities such as the kettle, toilet paper, hot water. We called the reception for these issues but they didn't send anyone.
Room: Super Deluxe Room
Hotel Royal Akshayam has replied on Wed Jan 10 15:48:32 IST 2024
Dear Mr Devendra Meena, We appreciate your efforts to communicate your suggestions through writing a review; however it seems you were not satisfied with some of our services. We will surely take your suggestions into consideration for better services in future and will seek to serve you again in a more comfortable environment.
Average stay for a decent price
Rooms were spacious but lack basic amenities. Led panel was there but no tv remote to access the channels. Toilet was clean but there was logging and leakage in basin. Toilet seat was broken.
Room: Deluxe Room
Hotel Royal Akshayam has replied on Wed Dec 27 15:33:39 IST 2023
Dear Mr. Yash Jain , Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Value for money
It was a nice place to stay with family. Overall experience was good. . .
Room: Deluxe Room
Hotel Royal Akshayam has replied on Thu Nov 23 16:43:02 IST 2023
Dear Mr Vaibhav ARORA, thank you for your review! I’m so glad to hear that you enjoyed our food and service. We’re always looking for ways to improve the experience at our restaurant, but it’s great to know that we are on the right track.
B
Service was very bad. Nothing was of use, bedsheets were not clean, there was no blanket, tv was not working and no amenities were provided. Won't ever visit again and won't recommend it at all to anyone.
Room: Deluxe Room
Hotel Royal Akshayam has replied on Thu Nov 23 16:51:02 IST 2023
Dear Ms Prerna Khatri , I would like to bring you my sincere apologies for the inconvenience you may have experienced in this regard.I hope you visit again and give us a chance for improvement.
Terrible Stay
Pathetic hotel. Corridors smelled of cigarettes. Had to change bedsheets. No bathroom toileteries. Just a hand soap. Tv was not working. In breakfast, there was a cockroach in our child's meal of milk and cornflakes. Parking is a problem as well. It is best to avoid this property
Room: Super Deluxe Room
Hotel Royal Akshayam has replied on Thu Oct 12 16:54:25 IST 2023
Dear Mr Charitarth Lal, thank you for reporting this issue. We would like to look into it .Apologies for inconvenience caused"
Poor Stay
As per the amount paid and pictures shown , stay was not good according to it and there was stinking smell and no cleanliness
Room: Deluxe Room
Hotel Royal Akshayam has replied on Thu Oct 12 16:55:23 IST 2023
Dear Ms Priya Kaushik, We’re sorry to hear of your experience with us and hope you will accept our sincerest apologies.I hope you visit again and give us a chance for improvement.
Amenities and services
Property was terrible and the stay as well. The room was smelling horrible. Refrigerator was there but was not working
Room: Super Deluxe Room
Hotel Royal Akshayam has replied on Thu Aug 24 16:45:20 IST 2023
Dear Ms Tanshi Chaturvedi, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.I hope you visit again and give us a chance for improvement.
Excellent Stay
Staying is awesome. Nice staff and behavior is also good. There are one issue only this time the food quality is not good otherwise everything is fantastic. Thanks *make my trip* and *hotel royal akshayam* for memorable memories.
Room: Deluxe Room
Hotel Royal Akshayam has replied on Tue Aug 01 16:35:22 IST 2023
Dear Mr Shubham soni, We would like to thank you for sharing your experience regarding your stay with us! Thank you for your valuable ratings, We'll look forward to hosting you soon.Have a great day!
Poor Stay
The room shown in the photo was not the same. The bedsheet and pillow were not clean and there was no chair in the room.
Room: Deluxe Room
Hotel Royal Akshayam has replied on Mon Jul 10 16:27:36 IST 2023
Dear Mr Mukesh , I'am Extremely sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.I hope you visit again and give us a chance for improvement.
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