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Review Of Hotel Royal Castle0123401234

Zirakpur Panchkula Kalka Highway, Zirakpur | 9.3 km drive to Chandigarh International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    260 Ratings, 187 Reviews

    excellent
    24%
    very good
    25%
    average
    18%
    poor
    16%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 3
    • 5
    • 1
    • 3
    • 1
    • 4
    • 1
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness3.3
    • Room3.4
    • Food3.5
    • Hospitality3.6
    • Value For Money3.4
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property has some positives like friendly staff and good food, which guests truly appreciate. However, many have pointed out serious cleanliness issues with dirty linens and untidy rooms. Water supply is inconsistent, and amenities like geysers and lifts are often lacking. While the location is convenient for travelers, multiple reviews highlight poor service and maintenance, impacting overall satisfaction.

    Sort by:

    Positive first
    3.0

    Average Stay

    dinesh t.business

    rooms are ok services are good ...but no geyser and taps and washrooms are not good. very less water supply . changed the room but still water pressure and low water supply no geyser existed. else good .

    Travel Month: Sep 2025

    Room: Deluxe Rooms

    1.0

    Terrible Stay

    guru p.solo

    Property was good. Room was clean. But they promised me early check-in for free of cost but at the time of check out, they asked for extra money. Hotel staff behaviour needs to change.

    Travel Month: Aug 2025

    Room: Deluxe Rooms

    1.0

    Terrible Stay

    deepak.

    The place is not compatible with family stay. Ac were not working in rooms some rooms even don't have fans. Rooms were stinking having foul smell. They didn't serve breakfast on time. Even they charges extra for butter and curd even after including breakfast at the time of booking. Low grade pathatic hotel dilist such kind of hotels otherwise we also skip MMT for booking that they suggest such kind of bad conditioned hotels

    Travel Month: May 2025

    Room: Super Deluxe Rooms

    1.0

    Terrible Stay

    group

    1st of all rooms are not hygienic, firstly they give room where AC is not working then they give room where AC but no fan. In morning they didn't serve breakfast on time. They charge separately for providing butter and curd even we opt free breakfast. It's first terible experience. I suggest MMT to delist this hotel from the panal so in future others save from such fraud.

    Travel Month: May 2025

    Room: Deluxe Rooms

    2.0

    Poor Stay

    suvasis.

    Room standard is absolutely poor. Ac is not working properly, no complimentary water bottle or basic amenities. Awful stay this is. No recommendation. It is also mm t fault for not doing proper check on properties.

    Travel Month: Apr 2025

    Room: Super Deluxe Rooms

    4.0

    Good Stay

    anil.business

    Good location with good stay clean environment friendly staff good food but small rooms good property but small in size good for staff stay

    Travel Month: Mar 2025

    Room: Deluxe Rooms

    • user photos
    • user photos
    • user photos
    5.0

    5/5 rating

    prem.solo

    Nice staff with gud nature i suggest you to stay in that hotel regiionable price and luxurious room

    Travel Month: Aug 2024

    Room: Deluxe Rooms

    • user photos
    • user photos
    • user photos
    1.0

    Cleanness not good

    gautam.family

    Dirty room and dirty bed sheet, smell on room, location not good. I would prefer not to stay there again.

    Travel Month: Jul 2024

    Room: Deluxe Rooms

    1.0

    Terrible Stay

    ajay p.solo

    The information, pics of hotel and staff is worst. I will not suggest this hotel to anyone. This is basically a thoko hotel

    Travel Month: Apr 2024

    Room: Deluxe Rooms

    3.0

    Average Stay

    yogita p.

    2. Ok. I have now any pictures. For room

    Travel Month: Oct 2023

    Room: Deluxe Rooms

    1.0

    Bad bad

    manish k.loyalty-iconsolo

    Filthy rooms and felt like cheated it wasn't worth even 10 percent of what paid i would not recommend any one

    Travel Month: Aug 2023

    Room: Deluxe Rooms

    1.0

    Fly's, no door mats

    nageswara.family

    Fly's in the room and no door mats, wash room not at all clean and maintenance is very poor and food is not all hygiene.

    Travel Month: Aug 2023

    Room: Deluxe Rooms

    1.0

    Electricity problam

    divpreet s.couple

    No electricity backup available in hotel and bathroom is also o not cleaned room is just ok ok in thes price

    Travel Month: Jun 2023

    Room: Super Deluxe Rooms

    3.0

    Basic hotel

    ajay d.loyalty-iconfamily

    Basic one with this price, need to main the hygiene at the minimum requirement, for transit it’s ok

    Travel Month: May 2023

    Room: Deluxe Rooms

    2.0

    Poor services

    abhishek d.solo

    1- receptionist emphasis to book directly . 2- not interested to provide breakfast for booking. 3- rudely said to get the bill from mm t only. 4- poor quality of bathroom fittings.

    Travel Month: Dec 2022

    Room: Deluxe Rooms

    1.0

    Why it's 4 star property

    rajpal s.group

    Not even 3/2 star i can give this property, even no toiletries provided, food and property location was ok

    Travel Month: Jun 2022

    Room: Super Deluxe Rooms

    5.0

    Nice stay

    ramesh m.business

    Good hotel for one day stay, nice staff

    Travel Month: Mar 2021

    Room: Deluxe Rooms

    1.0

    I was just check in in late night. But due to some big mistake by make my trip side hotel person say that booking was only for few hours. But i was not aware & same was not confirmed the same during the booking also not was mentioned in booking invoice and we have paid extra charges to hotel team for stay which was very bad experience.

    pushwinder s.solo

    Safety point of view ok all the parameters as per safety ok

    Travel Month: Jan 2021

    Room: Deluxe Rooms | 14:00 - 20:00

    1.0

    Kabhi book mat karvana

    kuldeep s.couple

    Payment hone ke b wad bhi paise let e hain din ke a lag or rat ke alag.

    Travel Month: Jan 2021

    Room: Deluxe Rooms | 14:00 - 20:00

    2.0

    Poor Stay

    anu t.couple

    Hotel royal castle no any electric cattle for warm water
    We select a delux room but they provide a normal room there is not something like that in the delux room please checkout the room no 102

    Travel Month: Jan 2021

    Room: Deluxe Rooms

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