The property has received mixed reviews from guests. While some guests found the staff to be friendly and cooperative, others complained of slow response times and unhelpful staff. The cleanliness of the rooms and bathrooms was a major concern for many guests, with reports of bad smells, insects, and dirty bed linens. Some guests also faced issues with basic amenities like towels, water, and electricity. The location of the property was convenient for some, but others found it to be in a shabby area. Overall, the property needs to improve its cleanliness and service to ensure a better guest experience.