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Govind Nagar, Kanpur
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Guest Reviews
Excellent Stay
Rated 5.0 by Mohit Kumar . Oct 13, 2023
Hotel is awesome staff is cooperative,
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Hotel Royal Galaxy has replied on Oct 20, 2023
Thank you so much sir Read more
Good
Rated 5.0 by Prateeq Saxena . Business Traveller . Aug 26, 2023
Good hotel to stay good nearby places good staff overall experience was very good, rooms were clean recommend to stay once
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Hotel Royal Galaxy has replied on Sep 03, 2023
Thanks for the review so much sir. We hope to host you again soon Read more
Excellent Stay
Rated 5.0 by Prateek Singh . Jul 07, 2023
Great stay at the royal galaxy. Good staff
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Hotel Royal Galaxy has replied on Aug 11, 2023
Thank you so much for the appreciation sir. We hope to host you again. Read more
Good Stay
Rated 4.0 by Anuj Kumar Pranami . Aug 11, 2023
This is good property for stay and good location and staff is very friendly and caring some cleaning issue but all ok.👍
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Hotel Royal Galaxy has replied on Sep 03, 2023
Thanks for the review so much sir. We hope to host you again soon Read more
Royal galaxy hotel, kanpur stay was not good and it's just an average because no proper hospitality is there. I mean room water. Etc no available. It's feel like you are unwanted guest in someone house.
Rated 3.0 by AMIT KUMAR . Solo Traveller . Jun 25, 2023
Royal galaxy hotel, kanpur stay was not good and it's just an average because no proper hospitality is there. I mean room water. Etc no available. It's feel like you are unwanted guest in someone house.
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Hotel Royal Galaxy has replied on Jul 01, 2023
Sir we are sorry for the inconvenience if we caused any.But as per your request we even offered you late checkout. We hope to see you again and make your stay here at Hotel Royal Galaxy delightful. Read more
Average Stay
Rated 3.0 by Rohit Khanna . Family Traveller . May 06, 2022
Few things were not in order which was adjusted and changed later after my check in
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Hotel Royal Galaxy has replied on May 12, 2022
Thanks sir Read more
Too costly at this price point
Rated 2.0 by Tushar Tyagi . Business Traveller . Dec 05, 2024
The room was not as per actual image listed, odd smell, washroom uncleaned and damage tap etc.
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Poor Stay
Rated 2.0 by Himanshu Srivastava . Nov 24, 2024
Service was very poor, no quick response, no charging point in room, very careless with costumer
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R
Rated 2.0 by Manish kumar Pandey . Business Traveller . May 22, 2023
Very congested & small rooms, no any complimentary water service time is very late make my trip cheats in this booking please don't advise to book this hotel. We feel very sad in this booking
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Hotel Royal Galaxy has replied on Jun 18, 2023
Dear Sir, We offer complimentary water and offered the same to you. Please understand that we can not offer a paid mineral water bottle for free. You yourself booked the small Deluxe category room , we at our property also have Super Deluxe and Suite room categories to offer. Read more
Poor
Rated 2.0 by AJEET SINGH SAFEXPRESS PVT LTD . Business Traveller . Jul 18, 2022
Need to improve the property and its hygienic atmoshphear.
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Hotel Royal Galaxy has replied on Jul 27, 2022
Sorry for the inconvenience sir. We hope the next time you visit us you won’t face any problems. Read more
Terrible Stay
Rated 1.0 by BRIJ MOHAN NAUGAIN . Nov 20, 2024
Only dinner was good noting else, there was no professional touch everything was terrible it was like staying at garrage
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Not good
Rated 1.0 by Ankit Tandon . Group Traveller . Feb 10, 2022
Not good, tv did not start and staff was not ready to fix. They were not ready to help with parking was busy in playing games on mobile
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Hotel Royal Galaxy has replied on Mar 16, 2022
Must be some misunderstanding kind sir please give us a chance to serve you again and we will be happy to offer you a stay on the house Read more
Terrible Stay
Rated 1.0 by vineet bhola . Family Traveller . Dec 28, 2021
Very bad experience in hotel, bad staff behaviour.
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Hotel Royal Galaxy has replied on Jan 28, 2022
Sorry for the inconvenience caused if any. Read more
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