Review Of Hotel Royal Heritage

It was a very good experience. The location of the hotel is good only 300 to 400 meter from the see beach. The food quality was good and the over all service, ambience was also good and enough. The staffs were all helpful and polite in behavior. The only problem was with AC of our room. But that was also manageable.

Poor, shabby state of the hotel rooms, uncleaned beds, pillows and bed covers are patchy. No wifi support to the building 2 and 3. Baby cockroaches are running all through the rooms

15-20mins distance from chaulkolha stoppage. Location is not so far from sea side and don't think you'll get view of balcony. Good quality was 10/10. Hygiene and safety standards must be maintained more cautiously.

Hotel staffs were very good but the problem was with the property that lacks maintenance. It is a nice build up hotel but it is losing the glamour slowly. Rooms were full of damp and amenities given in the room were lacking the maintenance too.

Location is good, but food serving time during lunch & dinner is very bad and inner decoration of room is not so good.

Hotel facilities was not upto the mark, pool was not clean, service was not upto the mark

Food is good and delicious, nice swimming pool, and good safety

The cleanliness of room and bathroom was bad. Overall not worth for rs. 4700 hotel.

1. Rooms were below standard. No amenities like wifi, toilets were unclean. 2. Food was below quality. 3. Service was horrible. We ordered our food at 9. 30 pm on day 1 and received it at 11. 45 pm after multiple follow-up. Repeatedly told them to give the sugar separately but they kept on adding it to the tea. In short not worth atall.

Food was delicious, specially chicken items. Room also good. Staff behaviour was fine. Hardly 5 mints distance from beach. Prime location. Most important thing safety for all. Specially for women.

No wifi in rooms. Bad behavior of staff.

It's located opposite the main mandarmoni beach. The food was very good. And staffs behavior are very polite

Both are very good. Every thing is pleasant.

When we booked the hotel it showed amenities like bay view, 1900sq ft area, free wifi. They gave us a 100 sq ft room with no bay view or wifi. But charged us which is extremely high for such a shady room. All these amenities are not mentioned in the final itenirary after booking so we couldn't argue with the hotel reception over this only resulting in frustration spoiling the entire vacation which we didn't want.

There was hygene problem. Staff dress was not uniform and clean. Could not find use of sanitizer.

There was no safety. No temperature check. No staffs were wearing mask. No hygeine. I bookes with room for 2 days. It was assured sea view. But let me clear this. It was shot view. The locks of rooms, washrooms all are broken. In washroom you will definetly get lizards. There were limited food service with limited ordering time. The swimming pool was dirty with no hygeine. If I spoke about the driver room which cost ₹400 per day. Was panic room I guess. Full of leftovers all around. As per the hotel I think drivers are not human. By paying ₹400 for a night the driver room is wastage. Actually my total money got wastage. I book the option of NOREFUND, so I stayed there. But yes very patheitic.. The whole stay was a big money waste. very pathetic and dirty place.

Food okay, but very less quantity. Takes a lot of time to prepare.

The stay was kinda average. The food was absolutely delicious. The services were again a bit disappointing. Lastly, i loved the way they had treated us the way even after we chevked out.

Great place, great food, good and helpful staffs, all good, excellent except waiting time for food is very late, at-least 2 hour but its guarented that food is fresh and tasty.

The rooms are spacious, well ventilated, with clean bathrooms. Food is also good though not extraordinary. Location is fine.