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Review Of Hotel Royal Heritage0123401234

Mandarmani Beach, Mandarmani | 2 minutes walk to Mandarmani Beach

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    3.3
    Good

    87 Ratings, 55 Reviews

    excellent
    21%
    very good
    37%
    average
    15%
    poor
    9%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 1
    • 4
    • 3
    • 1
    • 4
    • 4
    • 4
    • 3

    Rating Categories

    • Location3.8
    • Cleanliness3.2
    • Room3.2
    • Food3.0
    • Hospitality3.8
    • Value For Money3.2
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the property's good location, just a short walk from the beach, and enjoy the tasty, reasonably priced food. The helpful staff and spacious rooms are also highlighted. However, visitors express concerns about cleanliness, poor maintenance, and slow service. While some find the ambiance to be pleasant, others mention issues with amenities like WiFi and pool cleanliness.

    Sort by:

    Positive first
    4.0

    Good

    pritam s.family

    It was a very good experience. The location of the hotel is good only 300 to 400 meter from the see beach. The food quality was good and the over all service, ambience was also good and enough. The staffs were all helpful and polite in behavior. The only problem was with AC of our room. But that was also manageable.

    Travel Month: Oct 2022

    Room: Executive A/C Room

    1.0

    Disappointed by the service

    abhisek b.family

    Poor, shabby state of the hotel rooms, uncleaned beds, pillows and bed covers are patchy. No wifi support to the building 2 and 3. Baby cockroaches are running all through the rooms

    Travel Month: Aug 2022

    Room: Executive A/C Room

    4.0

    7

    debojit k.solo

    15-20mins distance from chaulkolha stoppage. Location is not so far from sea side and don't think you'll get view of balcony. Good quality was 10/10. Hygiene and safety standards must be maintained more cautiously.

    Travel Month: Jul 2022

    Room: Executive A/C Room

    4.0

    Eventful day with some disturbing aminities

    dev s.loyalty-icongroup

    Hotel staffs were very good but the problem was with the property that lacks maintenance. It is a nice build up hotel but it is losing the glamour slowly. Rooms were full of damp and amenities given in the room were lacking the maintenance too.

    Travel Month: Jul 2022

    Room: Executive A/C Room

    • user photos
    • user photos
    • user photos
    3.0

    Location is good, but food serving time is very bad

    shantanu b.family

    Location is good, but food serving time during lunch & dinner is very bad and inner decoration of room is not so good.

    Travel Month: May 2022

    Room: Executive A/C Room

    3.0

    Pool was not good

    deepak s.group

    Hotel facilities was not upto the mark, pool was not clean, service was not upto the mark

    Travel Month: Apr 2022

    Room: Executive A/C Room

    5.0

    Hotel royal heritage, near. Mandarmani beach

    anupam d.couple

    Food is good and delicious, nice swimming pool, and good safety

    Travel Month: Mar 2022

    Room: Executive A/C Room

    • user photos
    • user photos
    • user photos
    2.0

    Hotel royal heritage

    nimit k.family

    The cleanliness of room and bathroom was bad. Overall not worth for rs. 4700 hotel.

    Travel Month: Feb 2022

    Room: Executive A/C Room

    • user photos
    • user photos
    2.0

    Not worth at all

    utathya g.loyalty-iconfamily

    1. Rooms were below standard. No amenities like wifi, toilets were unclean. 2. Food was below quality. 3. Service was horrible. We ordered our food at 9. 30 pm on day 1 and received it at 11. 45 pm after multiple follow-up. Repeatedly told them to give the sugar separately but they kept on adding it to the tea. In short not worth atall.

    Travel Month: Dec 2021

    Room: Executive A/C Room

    5.0

    All

    gautam s.family

    Food was delicious, specially chicken items. Room also good. Staff behaviour was fine. Hardly 5 mints distance from beach. Prime location. Most important thing safety for all. Specially for women.

    Travel Month: Dec 2021 (3-Night Stay)

    Room: Executive A/C Room

    • user photos
    1.0

    Terrible experience

    broteen b.group

    No wifi in rooms. Bad behavior of staff.

    Travel Month: Dec 2021

    Room: Executive A/C Room

    4.0

    Good Stay

    ramendra n.group

    It's located opposite the main mandarmoni beach. The food was very good. And staffs behavior are very polite

    Travel Month: Nov 2021

    Room: Executive A/C Room

    5.0

    Location & standard

    partha g.family

    Both are very good. Every thing is pleasant.

    Travel Month: Oct 2021

    Room: Executive A/C Room

    1.0

    Incorrect description, photos. Looting money

    sonu s.group

    When we booked the hotel it showed amenities like bay view, 1900sq ft area, free wifi. They gave us a 100 sq ft room with no bay view or wifi. But charged us which is extremely high for such a shady room. All these amenities are not mentioned in the final itenirary after booking so we couldn't argue with the hotel reception over this only resulting in frustration spoiling the entire vacation which we didn't want.

    Travel Month: Feb 2021

    Room: Executive A/C Room

    2.0

    Poor room conditions. Bathroom was not clean upto the mark. General house keeping was not upto the mark.

    pabitra s.family

    There was hygene problem. Staff dress was not uniform and clean. Could not find use of sanitizer.

    Travel Month: Feb 2021

    Room: Executive A/C Room

    1.0

    Safety word is a joke

    samarpita s.couple

    There was no safety. No temperature check. No staffs were wearing mask. No hygeine. I bookes with room for 2 days. It was assured sea view. But let me clear this. It was shot view. The locks of rooms, washrooms all are broken. In washroom you will definetly get lizards. There were limited food service with limited ordering time. The swimming pool was dirty with no hygeine. If I spoke about the driver room which cost ₹400 per day. Was panic room I guess. Full of leftovers all around. As per the hotel I think drivers are not human. By paying ₹400 for a night the driver room is wastage. Actually my total money got wastage. I book the option of NOREFUND, so I stayed there. But yes very patheitic.. The whole stay was a big money waste. very pathetic and dirty place.

    Travel Month: Jan 2021

    Room: Executive A/C Room

    2.0

    Food

    sayantan b.loyalty-iconfamily

    Food okay, but very less quantity. Takes a lot of time to prepare.

    Travel Month: Jan 2021

    Room: Executive A/C Room

    3.0

    Satisfactory

    pratik b.family

    The stay was kinda average. The food was absolutely delicious. The services were again a bit disappointing. Lastly, i loved the way they had treated us the way even after we chevked out.

    Travel Month: Jan 2021

    Room: Executive A/C Room

    5.0

    Excellent place to stay

    sandip d.loyalty-iconcouple

    Great place, great food, good and helpful staffs, all good, excellent except waiting time for food is very late, at-least 2 hour but its guarented that food is fresh and tasty.

    Travel Month: Jan 2021

    Room: Executive A/C Room

    4.0

    Good experience

    suman d.loyalty-iconcouple

    The rooms are spacious, well ventilated, with clean bathrooms. Food is also good though not extraordinary. Location is fine.

    Travel Month: Jan 2021

    Room: NON AC ROOM

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