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New Digha, Digha | 9 minutes walk to New Digha Sea Beach Market
16 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the helpful staff and clean rooms, highlighting good room service and a decent swimming pool experience. However, many point out issues like the poor quality of food, inadequate maintenance, and cleanliness, especially in bathrooms. There are mentions of ongoing construction causing checkout hassles and general service being average. Overall, the property has its ups and downs.
Most Third class hotel
This is not 3 star hotel. swimming pool most 3rd class. Water level is too high.
Room: Standard Room Ac
Horrible service
I booked 2 rooms. Please donot eat at their restaurant. It is pathetic. The quality is very low. The overall room service is horrible. They will not clean room. The bathroom is very very dirty.
Room: Standard Room Ac
HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:36:03 IST 2024
Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced with the food quality, room service, and cleanliness. This is not the standard of service we strive to provide, and your feedback has been shared with the concerned teams for immediate action. We deeply regret the disappointment caused and hope you’ll give us another chance to offer a much-improved experience in the future. – Team Royal Paradise
Good
Good but room and bathroom is not good Employees excellent helpful and food quality vary good.
Room: Super deluxe
HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:37:01 IST 2024
Thank you for your feedback! 😊 We’re glad to hear that you found our staff helpful and enjoyed the food quality. We apologize for any inconvenience caused by the room and bathroom conditions. Your input is valuable, and we’ll work on improving these areas. Looking forward to welcoming you back to Royal Paradise for a better experience next time! – Team Royal Paradise
Is good
Hotel good but to Long Beach, my family very enjoy
Room: Super deluxe
HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:37:51 IST 2024
Thank you for your kind review! 😊 We’re happy to hear that your family enjoyed their stay, despite the distance to the beach. It’s wonderful to know that you found the hotel good overall. We hope to welcome you and your family back to Royal Paradise for another enjoyable experience! – Team Royal Paradise
About Royal Paradise
Hotel and all the staff are very good but the quality of food and cooking are not up to the mark. Have to improve in that particular part of the business.
Room: Super deluxe
HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:39:50 IST 2024
"Thank you for your feedback! 😊 We’re glad to hear that you appreciated our hotel and staff. We apologize that the food quality didn’t meet your expectations and assure you that we’re taking steps to improve this aspect. Your input is valuable, and we hope to provide a better dining experience on your next visit. Looking forward to welcoming you back to Royal Paradise! – Team Royal Paradise
Room is good
Room is good, but maintenance is poor, smell is coming from wash room, no donoil or other was kept in wash room.
Room: Deluxe room
HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:40:36 IST 2024
"Thank you for sharing your feedback. We’re glad to know you found the room good, but we apologize for the maintenance issues and inconvenience caused by the washroom conditions. Your comments are noted, and we’ll address these concerns to improve the experience for our guests. We hope to welcome you back to Royal Paradise with a better-maintained environment in the future." – Team Royal Paradise
Good Stay
Very nice stay was. Swimming pool is very good. Food is expensive. Quality is average. House keeping is good.
Room: Deluxe room
HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:41:17 IST 2024
"Thank you for your feedback! 😊 We’re happy to hear that you had a nice stay and enjoyed the swimming pool and housekeeping services. We appreciate your comments regarding the food quality and pricing, and we’ll work to enhance the dining experience for our guests. Looking forward to welcoming you back to Royal Paradise for another pleasant stay! – Team Royal Paradise
Average Stay
Not bad but all service average
Room: Deluxe room
HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:42:04 IST 2024
"Thank you for sharing your experience. We’re sorry to hear that the service did not meet your expectations and appreciate your honest feedback. We strive to provide a better experience and will work on improving our services. We hope to have the opportunity to serve you better in the future." – Team Royal Paradise
Pathetic hotel
Hotel under construction. Had a big hassle while checkout. Even though, we had paid the entire money through card, confirmation issue was there. They were not letting us go till the matter was resolved. Almost lost my bus. Very bad Hotel.
Room: Standard Room
HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:42:59 IST 2024
"Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced during check-out. This is certainly not the experience we want our guests to have. Your feedback regarding the payment confirmation issue and the construction disruption is noted, and we will take immediate steps to address it. We deeply regret the hassle caused and hope to have an opportunity to serve you better in the future." – Team Royal Paradise
Good Stay
Room was clean, food service very good.
Room: Deluxe room
HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:43:58 IST 2024
"Thank you for your kind review! 😊 We’re thrilled to hear that you found the room clean and enjoyed the food service. Your positive feedback means a lot to us, and we look forward to welcoming you back to Royal Paradise for another wonderful stay! – Team Royal Paradise
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