The only good thing about this hotel is its location; everything else was terrible. 1. No tv, no wifi; when asked, they stated that because no one uses tv, they no longer provide it. And the wifi wasn't working right now. 2. The towels and bedspread provided were of poor quality and ripped in places. 3. At a time when everyone is attempting to "go green" they provided plastic glasses and only one bottle of water for three people. 4. One bar of soap for three people
5. The room's hygiene was appalling. In short, the experience was awful, and the room was not worth half the price we paid. I never imagined rooms would be of such low standard. The worst hotel experience so far.
Hotel Royal Regency has replied on Mon Apr 03 14:37:30 IST 2023
Dear ramitha, 
it's disheartening to know that your stay with us was not as per your expectation, and thing you mentioned about staff is totally unacceptable, we have escalated the issue. We apologize for the problems you have experienced, 
we can assure you that you will see the difference during your future visit. We deserve another chance and look forward to welcome you again.