The property is located near the railway station and has good staff and service. However, the rooms and bathrooms are not well-maintained and some guests found them unclean and suffocating. The pictures shown online are misleading and the actual condition of the property is not up to the mark. Some guests also faced issues with amenities like AC, charging points, and hot water. On the positive side, the property has a good location for shopping and sightseeing, and the staff is supportive and courteous.