The property has mixed reviews from guests. While some appreciated the courteous staff and good food, others complained about poor cleanliness, unprofessional staff, and noisy rooms. Some guests also faced issues with room amenities like torn bedsheets and non-functional lifts. The location of the property is good, but it needs better management and maintenance. The rooftop swimming pool offers a nice view, but it is small and shallow. Overall, the property needs improvement in terms of cleanliness, maintenance, and staff training.