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Review Of Hotel Saket Regency Lucknow

Near Charbagh Railway Station, Lucknow

    User Rating & Reviews

    3.0

    Good

    129 Ratings from other platforms

    The ratings for this property are based on authentic user reviews sourced from other platforms. You may refer to this information while making booking decisions without any liability on MakeMyTrip.

    Traveller Impressions

    Powered by Generative AI using recent user reviews

    The property has mixed reviews with some guests praising the Staff for their friendly and cooperative behavior, while others found them unprofessional and rude. The Cleanliness of the property was a major concern for many guests, with complaints about dirty rooms, unhygienic bathrooms, and bed bugs. The Food & Dining received mixed reviews, with some guests praising the taste and quality, while others found it overpriced. The Value for money was a concern for many guests, with some finding the property expensive for the facilities provided. The Location of the property received mixed reviews, with some guests finding it convenient while others found it not so great.
    • Staff

      The staff of the property was highly appreciated by the guests. They were found to be polite, friendly, and cooperative. The staff was always ready to help the guests in any way possible. Many guests mentioned that the staff went out of their way to make their stay comfortable and memorable. Some guests also mentioned that the staff was well-mannered and knew the true value of customer service.

    • Cleanliness

      Cleanliness was a major highlight of the property. Many guests appreciated the neat and clean rooms, washrooms, and overall property. The guests found the rooms to be well-maintained and tidy. Some guests also mentioned that the property was sanitized thoroughly and regularly. However, a few guests also mentioned that some rooms were not clean and had issues like bugs, dirty bedsheets, and pillows.

    • Food & Dining

      The food and dining experience at the property was appreciated by many guests. The guests found the food to be delicious and tasty. Some guests also mentioned that the property provided a good variety of food options. However, a few guests also mentioned that the food was overpriced and the service was slow.

    • Value for money

      Many guests found the property to be value for money. The guests appreciated the affordable prices of the property and found the services and amenities to be worth the price. However, a few guests also mentioned that the property was overpriced and did not provide value for money.

    • Location

      The location of the property was appreciated by many guests. The guests found the property to be situated in a good location with easy access to nearby attractions and transportation. However, a few guests also mentioned that the location was not great and the property was situated in a noisy area.

    Guest Reviews

    Terrible Stay

    Rated 1.0 by Pranav Srivastava . Jun 08, 2023

    Poor housekeeping. Mouse in the room coming from opening from fold-able window in ac room cable tv did not work for first two days of stay.

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